Jetwing Surf & Safari, A Luxury Reserve

Siamo stati 4 giorni in questo resort, i bungalow sono ampi e confortevoli. Il nostro aveva una splendida vista sulla piscina ed il mare. La colazione è servita in un grande bungalow vista mare ed è super abbondante. Il personale è attento e gentile, in particolare Prabanjani e Indhika. Ogni sera Sachin, Manila, Kavindha e Prasadh bussavano alle nostre porte per rifornirci di acqua ed assicurarsi che tutto fosse di nostro gradimento. Abbiamo usufruito della navetta (un Tuk Tuk rapidissimo) per andare a fare surf la mattina presto alle 6:30 e l’hotel ha preparato delle breakfast box con frutta, sandwich, cornetti ed acqua fresca in un piccolo frigo box. Consigliamo questo resort per chi vuole stare vicino ad Arugambay (10 minuti di distanza) ma lontano dalla confusione.

Mi spiace scrivere questa recensione per alcune persone dell’hotel che si sono dimostrate disponibili. L’hotel ha camere molto belle ed un bel ristorante . Personale gentile e disponibile ma il prezzo non è correlato al servizio, da questo dipende il voto. La struttura è distante 20 min da Arugam bay, le esigenze alimentari normali (vegetariano,gluten free) non sono state risolte in modo adeguato, uovo sodo e un piatto di verdure bollite. che va bene se non avessimo avvertito e se avessimo pagato 1/3 . Camera maleodorante. Hanno 5 tavole da surf, ho preso quella con 2 derive su 3. Quella messa meglio. Mi hanno fatto pagare il noleggio di una tavola rotta. L’hotel si chiama "Surf". Bagni senza privacy Peccato. Altra cosa da sistemare il personale deve conoscere meglio l’inglese. Abbiamo visto altre strutture in questo viaggio e questa deve migliorare molto. in particolare il prezzo è fuori scala. E' una struttura gestita da un gruppo quindi il recente sviluppo turistico di Arugam bay non è un attenuante.

Rohini S Colombo, Sri Lanka 1929 Jetwing Surf Pottuvil, Sri Lanka - a place for R & R. Review of Jetwing Surf Reviewed 13 Nov 2022 * * * * * * * * * * * * * * * * * * * * * * I would like to start by referring to my earlier review posted to Trip Advisor dated 13th November 2022 re the visit to Jetwing Surf, Pottuvil Point, Sri Lanka. This second visit was on Sunday 4th February 2024 when eleven of us booked into 6 Cabanas in great trepidation as the others had at the last minute read my 13th November 2022 review. Some of the servers recognized us & assured us that we will be happy this time & we were. All Cabanas had glass panels placed right up to the architecturally beautiful Conic Rooves, blocking out any insects & creepy crawlies which made our previous stay miserable. They only had fans inside the Cabanas then. Now they have installed air conditioners too. It would have cost them quite a bit. However, I hope guests will read this review of mine & visit the place hopefully not just for a day or two. Why not make it a beautiful vacation during the season and I assure you, no one will regret it. The No. 12 Cabana my husband & I occupied had an extremely comfortable King-size bed with pillows so perfect, only the alarm would wake us from sleep. All other amenities from a mini bar, coffee/tea service to hair dryer, little toiletries, bathrobes, beach slippers, umbrellas etc. etc. were there for our use. The shower toilet area is unique with a style of its own. Though there is no Television set in the Resort, we had free Wi-Fi service. There was a hiccup in our No.12 Cabana which was not the case with the ones occupied by our friends. The Toilet had a suction issue which the management tried hard to correct not quite successfully & in fact, offered a change of Cabana too which we did not take up. The service all round was excellent. Led by Pavan (butler/server/other roles), the staff worked at tandem & the Chef de cuisine made sure we had the desired à la carte meals presented in decorative style. On this occasion, all meals were flavoursome & the quantity just right. Way to go Chef Gemunu Chameera & Team! The Swimming pool & the surrounding area in the resort is beautiful. Once more, I hope the management will make the (romantic) lighting on the ground better as we had to use our cellphone lights to walk the area leading to the dining hall. Our trip this time was not during the season. One should go to the East Coast during the dry season which is from May to September when the beaches are pristine, the sea of Sri Lanka is calmer & water sports are possible. As a final note, my husband & I were absolutely thrilled with the Management as they had in a matter of 15 months, attended to my & maybe other guests’ previous comments about shortfalls. Kudos & blessings to the Jetwing Surf Resident Manager Mr. Azeem Hafi, & his dedicated, pleasant Team. Rohini Seneviratne.