Utente ospite
28 aprile 2024
Spent 2 nights here with my best friend who traveled over from Scotland to spend my 70th birthday with me. On walking in, first face I was greeted with was Michelle, I’ll get to her in a minute. Well that just set the tone for our 2 day trip. We had reservations about staying here, as it is 4 star, and we thought the staff wouldn’t give us the time of day. WOW …. Was I surprised!!! In all the places we have ever been, I can honestly say, I have never experienced a place like it. I suffer from MS, which Michelle spotted straight away, but didn’t mention it until I did. she let me speak, at my own pace, without trying to finish my sentence, which is very rare. And nothing short of nearly carrying me to the lift,, took us straight to the most beautiful room I have ever seen. Showed us how to work the coffee machine, the air con, and to our delight we had a jacuzzi bath. Then she went to the trouble of going back downstairs to carry up our luggage., A lovely heartfelt birthday message was left on my bed on arrival, , and a candle was put into my black pudding at breakfast and out Michelle came singing happy birthday, she’s tone deaf , sorry Michelle lol. but that made it all the more funny and enjoyable. That lady has a halo above her head, and she’s so humble she has no idea the difference she made to my life for them 2 days. Michelle was there for the whole two days ,from morning to night. When we asked are you not tired, she laughed it off and said she would rather follow through till the end. We booked again for August before we left, and have told everyone we know about this hotel. Michelle this is for you, you are worth more than your job!! You made us feel like we were family, and for that I will always remember you. See you in august.
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