Hotel in zona The Porter's Garden, Portsmouth

Very comfortable and suitable for our students to live

Un bel hotel a buon bilancio per tutti, con una buona posizione, come Tesco extra e kfc, ecc. abbiamo prenotato e andato al negozio FC per il gioco di calcio che è così buono! Letto organizzato, un po' piccolo, ma con tutto. Solo il letto era difficile da salire.

We stayed here for two nights to visit the historic dockyard before moving onto the Isle if Wight, we booked it through Booking dot com. We had a luxury room on the ground floor which had just been finished. First I'd like to mention the staff and service; from checking in to checking out the staff we interacted with were polite, very helpful and friendly, nothing seemed to be too much trouble. Breakfast service was good with a wide selection to choose form, hot food is cooked to order so not particularly quick when busy but still far superior to a buffet style. Our room, Gracious, is on the ground floor at the front of the property, our initial concerns about road noise and being next to the hotel entrance were happily unfounded. The ensuite bathroom is huge, with a spa bath at one end and a double shower enclosure at the other. The bed is large, probably super king-size?, and comfortable, there is a small dressing table and wardrobe and a soft chair. Everything was spotlessly clean. We had no complaints at all but there a few things that management may want to consider going forward; there is a large flat screen smart tv mounted on the wall above the dressing table which makes it difficult to watch from the bed being at 90° to the wall. There was an issue getting a reliable service on the TV which staff tried to resolve during our stay; there was also an intermittent issue with the WiFi dropping in and out. We found the shower water pressure on the low side but forgot to mention this before we left. Location is good, 5 minute walk to the nearest restaraunts on Albert Road or a 10 minute bus ride into Portsmouths Gunwharf Quay, the bus stops right outside the hotel. We would definitely stay again

NO POOL OR SPA FACILITIES AVAILABLE. Me and the family found out the hard way. Trip and booking.com both say there's a pool, spa facilities but there hasn't been since lockdown. Checked it out and its all still there just not in use. Manager told me it closed due to covid but hasn't reopened due to cost.... Other than that, great sleep and breakfast. Gym is pretty decent, beds are comfy, bathroom shower are nice. Just misleading. I think it's just to get people to pay higher prices. I felt a bit ripped off to be honest for it being a Marriott hotel.

Helpful and polite staff. Very big double room. Spacious and comfortable and clean room. Easily accessible location of the hotel.