The Wellington Restaurant and Bar

Where to start. I wasn't expecting luxury but this was the worst "Hotel" I've ever stayed in. I booked an ensuite room. The toilet was down the corridoor and there was no sink, a key was provided for the toilet so I do hope it is disinfected between guests, grim. The sink in the room was a hand-wash sink not a propper sink. The shower in the room provides no privacy from the person you are sharing with, worse than that the blinds to the window would only lower 3 quarters of the way down, there was no curtains,making having a shower without flashing the beer garden below a challenge. No facilities to check out when the pub is closed. Unclean handrail, dusty, cobwebs and exposed electrics. Matress needs replacing. The one positive was the location, would never return.

We loved our room when we arrived, despite the disco sounds from the kitchen underneath. They stopped by about 8.30pm thankfully and we had a reasonable night sleep in a comfy bed. We came back to our hotel next day at 8pm after a day out, having been informed in previous messages that the restaurant closed at 9pm, and it seemed a party was underway. We were shooed away by a party guest who said we couldn't come in so I approached the barman who went to talk to someone in the kitchen and he was very apologetic on return but apparently we weren't allowed in the bar. Dan was very helpful but couldn't make up for the lack of interest and poor comms of management. I'm disabled, was tired and wanted to eat there but we had to walk around and find another restaurant. We chose the hotel becayse we could eat there on Saturday night, so this was really annoying. When we returned at about 10.30pm the party was in full swing and some of the guests were enjoying the courtyard under our bedroom until about midnight. It was. very loud in our room. The party was supposed to finish at 11.30pm but we didn't grt to sleep till 1am due to the noise. We were tgen woken at 8.30am by the radio on full blast under our bed. It seems the Executuve Suite is above the kitchen and kitchen staff don't seem to think this warrants consideration. The bottle being binned below the window was a bit much too. We left early than we had planned, feeling tired, mistreated and annoyed. I sent two messages to the hotel complaining about paying £128 for a night in a room where sleep was rationed and being misled about restaurant and bar facilities, but they haven't bothered to respond, which says more about the establishment than the other issues. Communication over the party/restaurant closure and my justifiable complaint, would have made a huge difference but clearly they don't care about customers or customer service.

fantastic Sunday Lunch, truly a hidden gem. The staff are wonderful, and always pleased to satisfy your every need.Be advised this is a place to book in advance We travel from London for this lunch.Excellent value for wonderful food; I had the pork loin today, exquisite!