We had a fantastic stay at YOUROPO Ribeira. The location is very convenient, right on the river with amazing views of Ribeira, Gaia and the river. You can experience the hustle and bustle of the riverfront right from your balcony. Transportation options are also nearby with tram, bus, metro and Sao Bento train station all within quick walking distance. The apartment is absolutely wonderful with all the amenities that are required. The best part is the customer service. They are simply awesome. They provided clear check-in and check-out instructions and were very prompt with responses both before and during our stay. They periodically checked with us via WhatsApp just to see if everything is okay and if we need any help. I cannot praise the customer service experience enough. They are truly wonderful and really cared. Thanks to Joao, Carlos, Luis, Diogo, Paulo, and Ana for excellent service experience. We had a fantastic 4-night stay at the apartment and returning home with fond memories of Porto. Highly recommend this place to anyone who is looking to have great time in Porto. It’s suitable for all especially couples and families with kids as it has amazing views and ample space. If I can give more than 5-star rating I would do it in a heartbeat (I have travelled around the world and would rate this customer service experience as one of the best I have experienced).
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