Home2 Suites by Hilton Shenandoah The Woodlands

Our stay was great! From checking in to checking out. Fast check in, room was clean and spacious. Clean bathroom and the shower was great. We have no negative comments about our stay here. If ever in the area again we will definitely stay again.

Good clean hotel with plenty of parking. Close to airport and mall. Staff could be friendlier on the desk. Food could be better for breakfast.

Pillows are terrible and toilet paper is the cheapest crappy paper ever. You’d think they wouldn’t spare those expenses but they sure did! It’s an okay hotel but expected more for the Hilton brand

Excellent service. No matter what issue you have , they go above and beyond to assist.

Room was very nice. Only complaint is when we went to take shower we didn’t have hot water. We had hot water in the sink but not the shower.

The property was very clean and organized. It was very quiet. The lady at the front desk was very friendly and helpful with checking in and out. We would stay here again if in the area.

Our only complaint was that the breakfast was supposed to be served until 10:00. We went down at 9:00 and there was barely anything available and by 9:20 they’d shut it down entirely. Otherwise a decent stay for an affordable price. Not overly loud or far from things to do.

The rooms were very clean. I did the white glove test!

Checkin at 3 pm. It says but there were no rooms ready or because the girl that checks you in wanted to end her shift and go home because the people in front of us got a room. She said give us 10-15 mins . As we walked out so did she to her car to go home . If I pay for a place and check in is at 3 I expect to get my room at 3 not when convenient to someone’s schedule. Other than that rooms were clean beds were nice. Cleaning crew is loud at 9:30 check outs at 11 what’s going on here?! How are these rooms not ready?