Helnan Hotel - Port Fouad
1 notte
Camere e ospiti
1 camera, 2 adulti, 0 bambini
Tutte le strutture a Port Fouad
Helnan Hotel - Port Fouad
23-Jul, st، Port, 42523 Port Fouad, Governatorato di Porto Said, Egitto
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Located in Port Fuad, Helnan Hotel Port Fouad is within a 15-minute drive of Waterfront Quarter and El Nasr Museum For Modern Art. This hotel is 6.6 mi (10.6 km) from Military Museum.Mostra di più
Paragoniamo i prezzi
4/5Molto buono·Pulizia: 4.0
Tutte le 12 recensioni
Servizi
Piscina all'apertoSaunaSpaSala massaggiPalestraParcheggioGratisNoleggio autoBarRistoranteSala conferenze
Tutti i servizi
Dintorni
Aeroporto: Port Said El Bamel
(16,1 km)
Punto di riferimento: Righteous Caliphs
(1,0 km)
Punto di riferimento: Salt Mountain.
(1,2 km)
Cartina
Camere
Recensioni degli ospiti
Regolamento
Strutture e servizi
2
Camera Standard matrimoniale o con 2 letti singoli
2 Letto singolo o 1 Letto matrimoniale
Wi-Fi gratuito
Non fumatori
Aria condizionata
Bagno privato
Minibar
TV
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Recensioni degli ospiti(12)
4/5
Molto buono
Recensioni verificate- Pulizia4
- Strutture e servizi4
- Ubicazione4
- Servizio4
Prenota e scrivi una recensione dopo il tuo soggiorno per ricevere fino a 120 Trip Coins (circa 1,08 €) Trip Coins che potrai usare per risparmiare direttamente sulle tariffe delle camere della tua prossima prenotazione.
Mo Badr
28 marzo 2024
Enjoyed my stay at the hotel, staff was very cooperative? room was clean and food was delicious 😍
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Utente ospite
30 agosto 2024
The hotel furniture is luxurious, but unfortunately, the pillows did not meet my expectations. The service was very poor due to a lack of staff. The air conditioner at the reception was not working; only a desert cooler was available, which did not sufficiently improve the weather. Additionally, the air conditioner iat the corridor was ineffective, making it uncomfortably hot. The beach is perfect, but it is too much seashell in the sand, which makes you wear your slippers. Breakfast was decent but lacked variety. They dont care about serving hot milk for coffee, its only warm milk. Additionally, cold milk for cornflakes was not available daily. Finally, I called room service to request a bellman, but after waiting 20 minutes with no response, I had to carry my own bags. This lack of professionalism was disappointing.
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Utente ospite
25 luglio 2024
I AM SURPRISED TO READ A NEGATIVE COMMENT ABOUT THIS HITEL This hotel is by far one of the best managed properties in Port Fouad/Port said city . Staff is very kind and works very hard to accommodate guests in a very friendly environment . Rooms are clean and house keeping is outstanding . We never so far had to ask for anything and if we do it would be fulfilled promptly . Hotel has a very large pool that my kids loved and it is very clean and maintained very well . Breakfast has a lot of verity to fit every taste . It is a family place that I trust for my children since security is noticeable present here . They have during the week occasionally nightlife event as singing , belly dancers and music that you can enjoy while seated by pool area . I recommend this to any family who wanna enjoy a safe fun friendly hotel . I WILL DEFIANTLY RETURN HERE
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Utente ospite
14 luglio 2024
omplain We experienced an awful experience in Helnan Port Fouad that i think it should be among your hotel chain Check in was about 5:30 pm I booked two rooms 1126 and 1127 From 4:00 pm during check in i requested a baby cradle for each room nothing arrived before 12 am midnight Bath tub was blocked and garden doors of both rooms were not working after several reporting repairs started around 8:30 pm Only one baby cradle arrived with no mattress then they brought two seat cushions made as a mattress and the second room didn’t receive any A press was requested around 6 pm nothing arrived before 12 am At exactly 11:50 am we found a drill working in the wall between room 1126 and 1125 !!!! With no absolute respect to the guest’s sleeping time as this is the first time ever in my life i come to such experience . When i reported the drill incident to the reception they mentioned that they have an audit!!!! This issue drove me crazy and i requested a full refund for such insanity. It was quite an awful experience with the meaning of the word that i am not seriously intending to repeat or advise any friend to do the same and this was in the first night , and i do really wish to pass the second night with no more incidents
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Utente ospite
29 giugno 2024
Worst room service and food broken screen unclean room weak air conditioner no towels 3 hours waiting room service with no response no water or sugar very bad bathroom the worst thing is the working personnel esp Mr wageah and room service with the working personnel
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Utente ospite
5 gennaio 2024
Clean, Relaxing and friendly staff , reception is spacious, All rooms view is around the pool , as three floors, no elevator, charming lights at night, thank you Amani and Ahmed for making our stay unforgettable…
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Utente ospite
25 dicembre 2023
Exceptional stay at Helna Hotel! The staff's extra accommodation for gym access was a pleasant surprise. The nearly two-hour massage, priced at only $15, was an absolute steal and left me rejuvenated. The well-maintained facilities and attentive staff made my experience memorable. Helna Hotel strikes the perfect balance of affordability and quality service, making it a top choice for a relaxing and enjoyable stay. Can't wait to return!
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Utente ospite
15 ottobre 2023
Many thanks Mr Fady F&B Manager for his welcoming and professional attitude. Thanks Momen and Abdel Rahman for serving us. I do not know the female waiter name but thanks too. We walked inside the hotel to have some desserts and drinks by the pool view; although menu has several items but I requested three dessert and drinks which were not available. If you’re not in-house guest so minimum charge of EGP 250 per person will be applicable. The hotel reception decor is very elegant and trendy. The staff are friendly. The swimming pool has reasonable depth. There are shops and restaurants outside the hotel (walking area) while the hotel itself has own restaurants. I will be looking forward to stay at the hotel in order to update this review accordingly.
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Mohamed
5 luglio 2023
There are several areas where employee professionalism and service could be improved at the hotel. The check-in process for hotel rooms took over 30 minutes, which could be streamlined for a smoother experience. Additionally, room service needs to be more attentive to the "do not disturb" signs on guests' doors to avoid unnecessary interruptions. It's also important for employees to maintain a professional demeanor and avoid openly discussing work conditions while guests are present. Lastly, during the check-in process, guests should be provided with clear information about breakfast timings, pool timings, and gym facilities.
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Regolamenti della struttura
Orari di check-in e check-out
Check-in: dopo le 15:00.
Orario del check-out: 12:00-13:00
Orari della reception: 24 ore su 24, 7 giorni su 7
Regolamento per i bambini
In questo hotel possono soggiornare bambini di età pari o superiore a 1 anni.
Per i bambini che utilizzano i letti esistenti potrebbero essere applicati costi aggiuntivi. Inserisci il numero di bambini per ottenere un prezzo più accurato.
Culle e letti supplementari
È possibile aggiungere letti extra ma non culle in tutti i tipi di camera.
I costi per le culle e i letti extra non sono inclusi nel totale e devono essere pagati in hotel.
| Età | Costo |
|---|---|
Bambini nella fascia 1-5 anni | Contatta l'hotel |
Bambini nella fascia 6-11 anni | 474 EGP(circa 8,77 €) per persona a notte |
Bambini nella fascia 12-17 anni | Contatta l'hotel |
Colazione
Tipooccidentale, continentale
StileBuffet, Cibo in scatola/confezionato
| Età | Costo |
|---|---|
Adulto | Contatta l'hotel |
Eventuali costi aggiuntivi per la colazione non sono inclusi nell'importo totale e devono essere pagati direttamente presso la struttura.
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Descrizione della struttura
- Numero delle camere: 92
Located in Port Fuad, Helnan Hotel Port Fouad is within a 15-minute drive of Waterfront Quarter and El Nasr Museum For Modern Art. This hotel is 6.6 mi (10.6 km) from Military Museum.
Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, a steam room, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 78 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, a steam room, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 78 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Strutture e servizi
Servizi molto richiesti da chi viaggia per lavoro
Piscina all'aperto
Sauna
SpaCosto aggiuntivo
Sala massaggi
Palestra
ParcheggioGratis
Noleggio auto
Bar
Ristorante
Sala conferenzeCosto aggiuntivo
Sala polifunzionale
Business center
Piscina per bambini
Cambio valuta
Reception con servizio 24 ore su 24
Wi-Fi nelle aree comuniGratis
Deposito bagagli
Piscina all'aperto
Ristorante
Ristorante
Ristorante
Nessun'altra informazione disponibile
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