La Victoria Hostatgeria

I really don’t understand that there is even one single positive review about this hotel.. The location is beautiful, but that’s the only positive thing we can say about this place. We didn’t got what we paid for. Unfortunately, the description and pictures of the advertisement don’t match the actual room. According to the advertisement we booked a room of 12m2. Upon arrival we immediately saw that this was not the case. Our suitcases needed to be left in the hallway because they didn't fit in the room. The room was so small that the owner had to install an adapted bed. The bed had the strange dimensions of 185 by 130 centimeters (which is smaller than a French bed). It’s not okay to rent this room to two persons!! So unless you are a child of 4 years old, you won’t fit in the room or bed. They know they’re renting the rooms to tourists, so they should have mentioned this in the description. The room was also very poorly cleaned and doesn’t look like the pictures. There were stains next to the toilet and the shower was moldy and leaking, flooding the entire room. Our room was on the second floor, where a fan or airco is necessary because of the heat. The owner had limited the fan to setting 1, because it almost fell from the ceiling due to imbalance. There is no one present at the location so you have to figure it all out yourself. Very impersonal and not hospitable. We contacted the hotel about this, but they don’t care and cooperate. We paid a lot for this room, it’s not okay that you make money from tourists in this way. Never book this terrible place! Unless you like to sleep in a smelly hot closet..

This hotel is nothing special, other than the surroundings it’s in , the castle type building makes it look lovely, but it’s like been in a prison room breakfast is the same every morning served to you very skimpy with regards to one of everything if you like more than one cup of tea then forget it , You also need a transport to get to and from as it’s at the top of a mountain up very narrow roads

We chose this hotel based upon it’s ******* page details for a 2 day break Monday/Tuesday with our car. Upon arrival in Alcudia we followed the clear signs in town to La Victoria. What is not shown in the details is the hotel is very remote and is circa 2 miles up a dangerous narrow twisty mountain road that you would not want to do at night. The car park is large but was full of hikers/bikers vehicles and is someway below the hotel. You need to be very physically able to get from the car park to the hotel entrance, which is up more steps. There are no amenities other than a restaurant next door but to our surprise this was closed, you guessed it, on Mondays and Tuesdays! This means that to obtain any food you need to go back down the mountain road into town. We tried to talk to hotel staff but it was deserted. We left and made other accommodation plans in Port de Pollensa. ******* tried but hotel flatly refused to refund either night (would have expected at least second night refund). You will probably need walking boots to climb down to the “6 minute beach” and heaven knows how long it will take to hike back!

Tout commence par cette route qui mène à ce havre de paix qui vous donnera des vues de rêve sur le cap Formentor. Arrivé à destination, vous serez surpris par cet ancien ermitage transformé en hôtel. Notre première surprise fut de noter l’absence totale d’une personne pour vous accueillir car elle est remplacée par une borne qui gère de A-Z votre check-in. C’est très désagréable et très éloigné de ce que l’on pourrait imaginer en arrivant dans ce lieu chargé d’histoire. Attention, les chambres ou « cellules » du premier étage disposent d’ouverture limite indigente (environ 40/40) et donc non adaptées aux claustrophobes. Optez davantage pour les 9 chambres du deuxième étage qui ont des ouvertures correctes. Une surprise vous attendra peut être dans votre chambre avec une cabine de douche posée devant votre lit. Ce fut le cas pour la 207. Cet aménagement sanitaire accepté, vous pourrez jouir de la totale quiétude du lieu. Nous avons déploré la mauvaise qualité des cloisons qui vous laissent entendre la vie de votre voisin. Le réseau wifi fonctionne très mal. Le petit déjeuner facturé à 12€ ne laisse pas la place à des produits locaux, mais à une offre industrielle. L’accès à une cuisine pour faire uniquement vos repas est possible, sans laisser pour autant le matériel nécessaire à disposition. Pour exemple, pas d’égouttoir, peu de casseroles, peu de couverts, etc..Enfin, il n’y a aucune personne pour répondre à vos questions hormis celle du petit déjeuner.

Lo único que vale la pena es la localización. Fuimos un grupo grande y pasamos muy mala noche. Se fue la luz en multitud de ocasiones, salieron fogonazos de varios apliques de la zona común y tuvimos que buscar los diferenciales nosotros mismos ya que no había ningún trabajador del alojamiento. Por la mañana, algunas habitaciones seguían sin luz y no pudieron cargar su móvil. A la mañana siguiente la respuesta que se nos dio no fue la adecuada.