Hotel in zona Praia Aguillón, Pontevedra Province

Abbiamo soggiornato in hotel qualche giorno fa e ci ha piaceto. Camera con molti dettagli, ristorante accogliente con vinoteca di cristallo, e colazione buffet abbastanza vario, (consigliando il crumble di mela). Spa che invita a una totale rilassamento. L'attenzione dei dipendenti è molto buona.Sottolineare la simpatia e professionalità del capo di reception.

Sono appena uscito dall'hotel. sono stato una settimana e sono felice di aver scelto questo hotel. Il personale di accoglienza molto gentile, hanno risposto a tutte le nostre dubbi. Il personale della sala da pranzo, sia la cena che la colazione molto gentile e attento. Utilizziamo il spa, se è piccolo, ma per rilassarsi un po' ci ha valuto. La camera e il bagno sono molto puliti. l'unica prende le mutandine un po' basse per il mio gusto. L'hotel è vicino a tutto. Ripetero' sicuramente.

Ambiente piacevole L'hotel ha un buon ambiente, è comodo, è pulito e il personale è molto piacevole con un piccolo fallimento in un cameriere che non resta nulla a tutta l'esperienza. Cominciamo da soli in coppia e finiamo di essere famiglia con due bambini. Ci dà sicurezza sia nella piscina, parco e spiaggia davanti. Centro su una pista e molto vicino a Vilagarcia e alla stazione del treno con ciò che la macchina non è stato mosso dal garage. Ripetiamo nei prossimi anni

The bedrooms were very comfortable, clean and beautifully furnished. They include a small kitchenette with fridge and coffee making facilities. The spa facilities were also excellent. I’ve never seen so many hydrotherapy jets and jacuzzis in one hotel. We enjoyed the sound bath, massages and floatarium. There was a daily programme of wellness activities including yoga, Pilates, sound baths etc. The staff on reception were excellent, with an efficient and friendly check in / check out. The buffet breakfast was good with a wide selection of hot, cold and wellness breakfast items. The major downside was the restaurant and bar service. There were very few staff available to serve food and drinks, so dinner service was incredibly slow despite the best efforts of the waiters / waitresses. It is a short 10 minute walk to the restaurants in town so we found this was a reliable alternative option for speedy service and a wider menu. There are restrictions around pool access for children. Accommodation in building 2 has a large pool that is accessible to 5-12 year olds. In building 1, there is a small unheated pool for 5-12 year olds (very cold water even in mid August) and an aqua play area for small children. The other pools in building 1 are exclusively for over 12s. Building 2 is better for families as it also houses the kids club, but the differences between the two buildings weren’t clear when we booked. The styling at the hotel is eclectic. It has a unique maximalist style with an incredible array of colourful props and lighting styles in every space of the hotel. We found it fun, but not a hotel for minimalists. The Augusta is primarily a spa with excellent accommodation. If it can improve its food and drink offerings, it would truly deliver on its ‘relax’ promise. More broadly, Sanxenxo has a lovely beach and lively seafront with lots of restaurants and ice cream shops.

Mi comentario es totalmente favorable a que se utilice este hotel. Ninguna queja con el personal, ni con las instalaciones. Lo aconsejo en todos los aspectos.

Abbiamo soggiornato al Hotel Rías Bajas x visitare la bellissima Pontevedra. Ci siamo trovati benissimo. Posizione assolutamente perfetta x visitare la città. Hotel molto pulito. Letti molto comodi. Staff gentile e accogliente. Il bagno ha il bidet! Doccia perfetta. Insomma. Quello che ci vuole dopo una giornata di estenuante camminata!.

Cute, charming property, however the service was HORRIBLE. The owner even screamed at me! We were a group of 12 people walking the Camino. The first person of my group arrived by herself, and they didn’t want to send her a taxi as it was promised on the reservation. They said that they don’t send taxis for just one passenger, and this client Sofia, had to wait two hours for her parents to join her, and then, the hotel sent the taxi. She was by herself two hours in a restaurant without knowing what to do. The booking company never informed us that in order to receive a taxi a minimum of guests was required. The waiter at the restaurant at dinner times was distracted, mixing orders, and trying to convince one of my clients that he can’t take a Martini and a glass of wine at the same time! One or the other! Who cares! If the client pays for both drinks, the waiter is nobody to be judging a client’s drinking behavior. One of the guests requested salt three times for French fries, with no results. He finally went to another table to ask other hotel guests for the salt they had in their table. And I can continue for hours describing the lack of professionalism in this place. We are all Spanish speaking, therefore no language barrier. The owner, as I said, he was very arrogant and uneducated. I was talking to him, standing by his table, while he was eating cheese and bread. He never stopped eating and/or invited me to the table, and/or standing so he can be talking to me at the same physical level (basic rules of education); I addressed the taxi situation in addition to the fact that they left my luggage into another client’s room, making this totally inappropriate for them and for me. Can you imagine if there was something missing from our suitcase? Who is responsible? Well, this man said that it was this client’s fault to “accept” these suitcases into their room. Unbelievable!! He was one of these persons “My way or the highway.” Rooms have no AC, no elevator, and no phones! I had one towel only for two guests, and when I was in the shower, I noticed it and there was no phone to call the receptionist. The shower gel dispenser was empty. The room was not clean. When I addressed these issues to the lady in the morning at checkout (I am suspicious that she was his wife) she just said “Vale” (Ok) No apologies, she was not surprised, and she mentioned that if I wanted another towel, I should have used my cellular. I replied that making an international phone call to request a towel was totally unthinkable. Last, we were “lucky” to have the owner driving us back to the Camino. He never opened us the door, or the trunk; never helped with our luggage; he was comfortable seated by the wheel all the time. And he drove us super-fast to intimidate us. Terrible! Stay away from this place.