Hotel in zona Vereda da Fajã Grande, Ponta Do Pargo

I was looking at my reviews on TripAdvisor when I saw my previous review of this hotel where I gave it 4 stars. Still not bad of course, but I wanted to write another review as me and my husband have been back to Saccharum twice(!) after my first review. So I thought about writing a new review. This is now our favorite hotel on Madeira, as it’s not as crowded like a lot of hotels in Funchal. Calheta is beautiful and not crowded at all. We really appreciate privacy and a calm environment when we go on holiday, and Saccharum is great for this! Sometimes restaurants are packed with other tourists and you’re seated a couple centimeters away from other guests but here at Saccharum you can eat all relaxed in whatever restaurant of the hotel you please. We really like the bar next to the sea, Calhau. They have nice vegetarian options for me. Also everything is clean and hygiene is great. That’s so important to me. So after our new experiences at this hotel I’ve wanted to change my 4-star review into a 5-star review. We are now planning to take my parents to Madeira in October of this year to show them this beautiful island, and we will be staying at Saccharum!

Ho visitato questo hotel prima della recente ristrutturazione e vorrei conoscere questi cambiamenti. Sono molto sorpreso! Mi piace molto il concetto aperto di reception, bar, ristorante e la sua decorazione. Ho sottolineato le modifiche apportate alla camera: decorazione, comfort e servizi extra (tè, caffè, champagne e minibar). Mi piace la piscina costruita sulla terrazza e l'area circostante. La colazione è ottima e mi piace l'idea del menu della cena. Il personale è molto cordiale e attento. Congratulazioni! ! ! ?

Fantastic!! Having never done an all inclusive holiday due to my sons serious allergies we can honestly not recommend more! Travelling with a 3 month baby in tow also the rooms were ideal & spacious for our needs. It was all clean & tidy! However a huge huge thank you to Betty the chef for catering & making our sons holiday the best! We will be back!

The staff at this hotel were excellent. The location high on the clifftop is superb. Breakfast is full international They run 'open seating for breakfast and dinner. Dinner is buffet style - the choice is very good. They have an indoor and outdoor swimming pools. Car parking by the hotel is difficult but there is a good parking area about 300m up the hill. Our biggest problem was the lack of air conditioning anywhere in the hotel. I think this is unacceptable in a modern hotel in 2023. It was hot - 34C+ in the day and the south-facing rooms get very hot in the afternoon. Reception suggested we leave the patio doors open when sleeping!!

Fui razoável 3 de 5 porque como escolhemos um quarto estava a espera k fosse 1 cama de casal nao 2 individuais. A rede wifi nem comento nunca havia sinal de rede no kuarto quando ligava desligava apos alguns segundos e mesmo no restaurante quando tomávamos o pekeno almoço.O pekeno almoço fui bom o restaurante com vista para o mar e o kuarto também se encontrava limpo quando chegamos e gostei muito da varanda do kuarto.

Hotel au milieu de la montagne, jolies vues, très bons repas, personnel très gentil Un peu vieux en terme de deco, nous avons eu froid dans la pièce commune et en dormant (manque de couverture), lit très inconfortable…

Ci siamo fermati una settimana con amici in questa struttura. Pulita, luminosa, tranquilla. C'è anche una piscina interna e una sala fitness (che non ho usato) Colazione a buffet molto variata, sia dolce che salata, abbondante. Abbiamo anche cenato due sere lì. Anche in questo caso c'è un buffet. Il luogo è tranquillo, in riva al mare. Le camere sono spaziose, tutte vista mare, molte con terrazza. C'ê l'aria condizionata, una piccola cassaforte e il Wi-Fi prende bene. Il prezzo è adeguato alla struttura. Nelle vicinanze vi sono alcuni ristoranti e bar. Per l'auto vi è un'autorimessa sotterranea, che però è quasi sempre completa. Vi sono comunque parcheggi in zona.

Our experience of the hotel was enhanced by our meal in the restaurant, which I have reviewed separately. My favourite thing about the room was the enclosed balcony. It was like having a private yoga studio in the sky. (Fellow yogis note, the floor was slippery.) I also enjoyed the spectacular view from the Sauna, which at the time was free because it was not working optimally. (So do ask!) It was good enough for me, but it took over an hour to heat up. The Pool looked too small and shallow to actually swim in, but mostly it was unusable as it was colder than the sea. I don’t know if this was usual. Breakfast was fairly similar to ones we had at other Madeira hotels, but this place had the tastiest selection of fresh bread rolls and very good garlicky mushrooms. The room was clean. We liked the 3-section recycling bin in the room. Others mentioned lack of plugs for phones. Erm... we knew about that but were surprised to find that there were not enough plugs for the room items. The Kettle and TV had to share a wall outlet. They really should consider supplying an extension lead, which could be given out and collected at check-in, just as they (bizarrely) do with the TV remote control. We did start off on a rather bad note. At check in, we were downright ignored. One receptionist was settling a dispute with another guest, but both members of staff deliberately avoided any sort of eye contact with us. I don't normally notice this sort of thing, but it was rude and infuriating and lasted some time. A simple nod would have sufficed. I’ll put this down to a bad day for the first member of staff, who later was helpful. After a long wait for no discernible reason, the other receptionist demanded payment before we had even seen the room, for which we had paid in advance. We've stayed at many places who use multiple booking sites. Sometimes you pay on arrival, sometimes beforehand, and we understand that the hotel needs to know. However, there are ways of asking that don't come across as offensive and like one is trying to get away with something. Not everyone is out to steal the remote control. Make sure you bring proof of payment if you’ve paid in advance, as we had. The hotel is lucky that they have out of this world views.

Ieri pomeriggio siamo arrivati a Porto Moniz nel bel mezzo di un temporale. Abbiamo trovato subito questo hotel centralissimo che avevamo prenotato e per fortuna il parcheggio sotterraneo ci ha consentito di scaricare i bagagli senza bagnarci. L'accesso al parcheggio è un po' stretto ma non ho avuto problemi a passarci con la mia auto a noleggio. Nello scendere la rampa abbiamo visto la piscina coperta. Al terzo piano c'è una terrazza con un bar che non si capisce bene quando sia aperto. La nostra camera, per scelta, era ubicata al pian terreno, il che non ci ha consentito di tenere molto aperta la porta finestra. Essenziale l'arredamento ma comodissimo il letto. Ottima e abbondante la prima colazione inglese con tanto di uova fritte e bacon. Assai cortese il personale di reception e di sala. Il punto più dolente del soggiorno è stato il wifi, perché il segnale era inesistente in camera, lentissimo alla reception e leggermente più veloce sulla terrazza del terzo piano. Un hotel di questo tono dovrebbe provvedersi di un wifi migliore.