Utente ospite
7 aprile 2023
We, a family of 4, checked into 2 Hill View rooms for a night stay. First hiccup at the reception - my name was not there in the arrival list. They by giving the confirmation number they found my reservation somehow and allotted rooms. Only one person to carry luggage. It is a hilly area and our rooms were few steps away on an incline. We also helped carrying our luggage to the room. Rooms were good. neat bathrooms. We went to bed at 11PM and suddenly felt something biting us. Checked the bed and there were lot of ants under the blanket...no way we could sleep in that bed. Phone in the room was not working...walked to the reception and found it locked with no lights...knocked the door and someone answered. Initially he said there is none to change bedsheets...then he came to our room with someone to change bedsheets. When he found that there are ants on the cot as well they gave a different room for us which was a bit far away. We carried all our luggage to that room and it was a decent room though small. But next day found that heater was not working..and we checkout out...this was the story of our stay... Food average ...great location Not an experience that I wished for...but not surprised too.. kind of expected this from KTDC property
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