Hotel Desbrull - Turismo de interior

I usually do not write Reviews, but clearly we do not agree with the Hotel Ranking; and my wife and I have been very disappointed. We travel a lot worldwide at 4/5 stars (Platinum at IHG, & Gold with Marriott). We went for Bike riding in the Pollensa area. This Hotel has several problems: 1) No Hotel staff after 3pm. 2) A/C didn't properly. We reported, nothing was done (we could not sleep due to the heat). 3) No Ice. We requested, but since the staff leaves, and there is no Freezer, not possible. 4) Hard Pillows. Wrote email for soft Pillows. Answer: there were. Result: not true. Terrible. 5) To top it off: The Owner / Manager no consideration for it's Guests, and terrible mood. When asked (after staying 5 days) for half an hour extra to check out, he was very Aggressive, repeating 11am we had to leave, not a minute more ! 6) Additionally: Terrible Value for the price paid We would not recommend; there are much better alternatives in Pollensa, with much better value and customer care.

We stayed two nights after finishing our hike on the GR221. The Desbrull is a small family-run hotel. Our room was clean and quiet with a nice view of the museum. The breakfast was ample and the location is convenient to the regional bus stop. A staff member is around in the morning at breakfast time but it is a system of checking yourself in and out with instructions sent ahead of time. We were pleased with our stay and would not hesitate to return again to the Hotel Desbrull.

I stayed at Hotel Desbrull for one night in September 2024 and had a lovely stay. The check in was super easy with all instructions provided beforehand and keypad entry. I was on the top floor in a lovely quiet room which was basic but with plenty of space and was very clean, as was the bathroom. The TV had streaming abilities which was nice and they provide free water in the room. Breakfast was also simple/serve yourself but with good options and delicious. The area is perfect, right around the corner you are in the main square with lots of dining options. Parking was the only more difficult thing, it was about a 5-10 minute walk to the parking lot but once you found it it was easy, make sure you drop any big bags off at the hotel first, although it was flat and not too much cobblestone so you could drag your bags if you had too! Overall a great stay and if I am lucky enough to be in Pollensa again I would love to come back.