Recensioni su DoubleTree by Hilton Pointe Claire Montreal Airport West
DoubleTree by Hilton Pointe Claire Montreal Airport West
6700 Trans-Canada Hwy, Pointe Claire, Quebec, H9R 1C2, CanadaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.2/5
Molto buono
132 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.2
Strutture e servizi4.1
Servizio4.2
Pulizia4.2
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Tutte le recensioni(132)
Recensioni positive(30)
Recensioni con foto/video(8)
Soggiorno meraviglioso!(5)
Personale amichevole(5)
Recensioni negative(2)
Jounghee
Camera Ospiti (2 letto matrimoniale, divano letto)
Soggiorno: apr 2024
Famiglia
19 recensione
3.0/5
Pubblicata: 26 mag 2024
It was just average. It was not easy to find a hotel. A little bit old style. There were welcome cookies.
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Utente ospite
Camera Ospiti (2 letto matrimoniale, divano letto)
Soggiorno: lug 2024
Viaggio con amici
1 recensione
3.7/5
Pubblicata: 3 set 2024
Shampoo dispender, body wash and conditioner are empty
Pls make sure that staff should refill it
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Gary Jian Chen
Camera Ospiti (2 letto matrimoniale)
Soggiorno: lug 2024
Famiglia
8 recensione
3.2/5
Pubblicata: 22 ago 2024
It surprised me that the hotel did not provide free bottled water in the room and when I asked reception for it, I was charged $1 each. The power was shut down for over 2 hours during the stay because of the rain outside. No explanation, no backup power, of course - no services..
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MrsLLing
Camera Ospiti (2 letto matrimoniale, divano letto)
Soggiorno: set 2023
Famiglia
25 recensione
3.0/5
Pubblicata: 4 nov 2023
The front desk provided a free welcome gift cookies to welcome us to stay. It is expected experience of booking Hilton hotel. We stayed there for 2 nights, however there are no housekeeping services even we reminded the staff to clean up room in the early morning.
The overall service is so-so; the location is not easy to access and there are only few shops nearby.
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Risposta dalla struttura: Thank you for taking a moment to share your experience. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this issue from occurring in the future. Once again, thank you for your valued feedback and we appreciate the kind words about our staff. We look forward to welcoming you back to our hotel in the not too distant future!
Utente ospite
Camera Ospiti (2 letto matrimoniale)
Soggiorno: giu 2024
Famiglia
15 recensione
5.0/5
Eccezionale
Pubblicata: 13 lug 2024
Really like this hotel! Costco and a big shopping mall are around.
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Utente ospite
Camera King
Soggiorno: ago 2023
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 4 set 2023
The reception staff and specially supervisor Noemi is awesome, She has great skills to hanle any concerns during your stay.
I had an issue staying in my room, water leakage from the window early morning and she compensate fairly also booked us the taxi to the airport. I will recommend everyone who want to stay in this hotel. Keep it up 👍
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Risposta dalla struttura: Dear valued guest,Thank you for choosing our property for your most recent stay, we truly appreciate your kind words about our staff member. We hope to have the pleasure of greeting you once again in the near future.Kind regards,
Utente anonimo
Camera Ospiti (2 letto matrimoniale, divano letto)
Soggiorno: lug 2024
Famiglia
1 recensione
4.0/5
Molto buono
Pubblicata: 25 ago 2024
Great stay
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Wayne Sheehan
Camera King
Soggiorno: set 2022
Lavoro
1 recensione
5.0/5
Eccezionale
Pubblicata: 13 ott 2022
Was in Montreal for a hockey scouting trip. The location was 10 minutes from the rink. The room was excellent. Bar closes early (9 PM) but there were other close dining options.
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Risposta dalla struttura: Dear valued Guest,Thank you for choosing the Doubletree by Hilton Pointe-Claire, we are glad to read that your overall experience was a good one. We look forward to your next travel needs in Montreal.Kind regards,
Utente ospite
Suite Monolocale King con Cucina
Soggiorno: giu 2024
Viaggio con amici
2 recensione
5.0/5
Eccezionale
Pubblicata: 6 lug 2024
Excellent
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Utente ospite
Camera Ospiti (2 letto matrimoniale, divano letto)
Soggiorno: lug 2023
Viaggio con amici
1 recensione
4.7/5
Fantastico
Pubblicata: 8 ago 2023
Good for family and friends
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Risposta dalla struttura: Thank you for choosing to stay at the Doubletree by Hilton Pointe-Claire and providing your honest feedback. Providing the highest level of hospitality is our number one priority. We are glad to read that your overall stay was a positive one! Thank you for your valued feedback. Warm regards,
Utente ospite
Camera Ospiti (2 letto matrimoniale)
Soggiorno: nov 2022
Famiglia
6 recensione
4.7/5
Fantastico
Pubblicata: 10 gen 2023
The location is good, customer service is excellent.
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for taking a moment to share your experience. I am happy to hear that the service you received was to your expectations. We look forward to welcoming you back to our hotel in the not too distant future!Regards,