Carriage House Country Club

I can say the staff was nice but outside of that I would not recommend this to my enemies! First room was so dirty and bed so small we requested they move us to a different room. Second room had no hot water! They ended up giving us our choice or rooms after that and that room had bed bugs! We ended up leaving early to say the least!

This is a great place for those of you who want to enjoy a quite get-away in the mountains. We stayed in a royal suite on the 4th floor that had a balcony. The place was clean and had everything you need to keep you there if you don't want to go anywhere, just rest and enjoy the place. It has a indoor pool, arcade, pool tables, air hockey, shuffle board, horse shoes and many more things to do. The staff was very nice, answered our questions and supplied all our needs. Also one last thing is the area in October is very beautiful with all the leaves changing colors. They are something to see.

This is a very old hotel/timeshare. If you are looking for the new type timeshares this isn’t it. It was probably very popular in the 70's thru interval. It does remind you of the shining movie which was ok with us. You have to appreciate the old woodwork and decor. It was very clean, nice and quiet. We had a renovated 1 bedroom on second floor. The hotel has no venting and everything is electric base board heat. It has a nice big ac/heat unit in main room. The main room has a nice Murphy bed to pull down and is comfortable - could be used for children. The room also has a table for eating for 4. The bedroom was nice but no ventalation. Each room has a TV and DVD player. The kitchen is nice with an electric oven, range, microwave, coffee machine (bring extra coffee). They give you a starter set of amenities for the kitchen. All utensils are provided. It has a dorm style fridge which was adequate. The separate bathroom was very clean and nice (no hair dryer). The pool area and hot tubs were nice. Staff were seen cleaning and are nice. They have a breakfast shop and game room. There is also a very nice bar/restaurant attached that the owner makes great drinks and reasonable. We booked separately and got a real good price for our 3 day stay. There is plenty golf courses and skiing close by. The outlets are close and great shopping.

So, where to begin...? Wow. It’s difficult to completely put a review around this place because, quite sincerely, it may just be the most odd lodging experience I have ever encountered. We were privy to comments from staff that included: “Well, you ARE in the Poconos.”; “I don’t give a s&!%.”; and “Yes, that’s definitely not normal...”. The craziest part about the experience is I am not even sure I would say the staff is the problem! Truthfully, the place is so darn outdated it is, quite literally, falling in on itself. Now, provided you don’t need to use the men’s bathroom, washers and dryers, or the pool, on any given day, you may not be inconvenienced. However, I was lucky enough to be there when ALL of those amenities were “out of order” at the same time! Chance? You tell me. Regardless, the most convincing part of my review-contributing experience was the intermittent “buzz” that we dealt with for THREE FULL DAYS with no reprieve. Even better than having what sounded like a fish tank pump lodged between our ceiling and the floor above was the amusing interaction with staff when we reported the problem. Allow me to cut to the chase: not only do they have not a flipping idea what the source of the issue is; they have no intention of really finding out. It was a running joke among the staff that the “mysterious” buzz was being investigated as though it were the first time any guest had reported it. We had 3 “maintenance guys” visit our room to experience the “buzz” only to find out later from a staffer, speaking under anonymity, that the noise has been occurring for some time and had been reported by many guests before us. Couple the “buzz” with the dilapidated nature of the rooms and the common areas and you can rest assured that, if there were a nearby cliff, this lodge would be encouraged to “jump”. “One and done”, as they say.

I stayed in one of the mini suites this July. We were in one of the updated rooms. The only updated part was the kitchen. The living room furniture is outdated. Looks like it is from the 60s. With 2 adults and two kids it was a little cramped. The kitchen was easy to cook in and the fridge can hold a few things. The pool area is great. Most of the time we were alone when we swam and it was great. They have a great jacuzzi too. They have movies you can rent for free which is great. The staff is very friendly and do everything they can to make your stay comfortable. One woman Gerta is great. She is so sweet. By no means is this a 5 star resort but our stay was comfortable. It was clean and we had a great time.

This was $300 for 2 nights. For one of their mini suites. I knew the mini suite had a kitchenette and a sofa bed. And that an indoor pool was there. So I figured evwn though we didnt need all those things thats where the added cost lies. However, each room is different. They must be remodeling as they go some rwviews show gorgeuos kitchenttes... Ours still had 70s chip board cupboards with an old 60's style counter. Bedroom is the same 70s style. Smelled okay. Bathroom okay. No daily maid service, no continental, no pets. Hallways are very dated and worn out. Pool room smells musty and is carpeted... Odd. Overall it was okay, just not for the money. We wont be staying again.