Coral Suites & Spa - Adults Only

All inclusive holiday. Worth the money. All was good; room, food, drinks. Nice gym and sport possibilities. Pool area clean and nice. Good location, central, but lots of peace and quiet. Nice staff. Mainly scandinavian quests. We enjoyed our stay. Could come again!

We stayed in a junior suite on the third floor. On night one we found a very large cockroach among our personal belongings, which was unsettling. When reported to reception, we were simply handed a bottle of bug spray and told to “expect this” during our stay. To highlight the rooms are designed allowing pests to easily get in and have access to a guests belongings: • There is a gap under your hotel room door which is exposed to the outside, (the end of all hallways in the hotel isn’t covered with glass, it’s an open balcony, similarly there are no glass in the windows on the staircase). • Bathroom ventilation is a vent exposed to the outside. • Open wardrobes with no doors so clothes are unprotected. • Cracks in the walls (one of which we actually saw a cockroach crawl back into). We had no choice but to keep our belongings in suitcases for the entire week. More cockroaches appeared during our stay — including one beside our bed and another near our belongings at the pool. Every night we had to search the entire room before going to sleep and had to use towels to cover exposed gaps. Staff showed little concern and made promises that were not kept. For example, we were told our clothes would be washed as a goodwill gesture, only to be informed the next morning that the hotel had no laundry service and that we should use a public laundrette across the road at our own expense. They did send maintenance to fill one of the cracks in the wall. Housekeeping was also not explained by staff upon check in. Your room would be cleaned even if you did not display the do not clean sign. In an attempt to assist the staff we would ***** the bed before leaving in the morning. Early in the stay we got a letter to report to reception and was informed bed sheets are only changed every three days, and should we want daily fresh sheets this would cost €20 per day for this service. Even with the cockroach issue, staff were unsympathetic and communicated this rudely. The rooms are not soundproof . We could hear everything — the hotel’s entertainment, nearby apartments, and street noise. On our last night, with a late transfer, we hoped to rest before traveling but this was not possible. The pool area was nice and there was no issue getting access to loungers if down before 10am, it was handy to have a little shop to purchase water and snacks at reception but unfortunately with the pest issues, rude staff, and noise problems it was not a hotel I would return to as I don’t believe it to be of the quality for a four star hotel.