Hotel Club Amigo Costasur

Our trip was incredible and one of the staff members, Esmeralda, went above and beyond for us. It was my first time in Cuba and she made me and my girlfriend feel very welcome during our stay. This hotel is a great getaway for the price, and has great close up views of the ocean.

This is such a very strange resort. When we stayed there were barely any guests and so we were told that meals would be A La Carte. The first night there they asked if I wanted chicken or pork for the main course. I ordered chicken but they returned and told us that they didn't have it! That dinner consisted of 2 tiny quarters of white bread, a small plate of salad, a plate of white rice and a plate containing the tiniest port chop and two teeny sweet potatoes. We were not offered desert. The chop was well-seasoned but all bones. My husband (2 metres tall so needs calories) was absolutely furious knowing that we'd paid a lot more to stay there than we did in Varadero(where there was a huge buffet daily, unadulterated beer, beautiful pool, entertainment of some kind for most of the day, a panoramic sea view, very comfortable beds and a hot rainfall shower). He said that it's the same kind of food that many Cubans would have (he's Cuban).He demanded they bring more plates of food which they did. I'm not a big red meat eater so went to bed hungry. The menu is the same every day for breakfast. The lunch and dinner menus are just the one menu with the same thing every day. For breakfast you get 2 tiny rolls or miniature toasts with boiled eggs or fried eggs. You can have a plate of fruit. There is juice but the papaya didn't have any flavour to it, maybe it was watered down. Only on the last morning was I offered cheese and had 2 teeny slices of cheese with spam (neither of us could eat the spam, anyone would have thought we were in a war!). Lunch and dinner are two small bread rolls with a teeny know of butter, a plate of salad, a plate of rice and a chicken/pork/beef (one day) fillet. My husband said the beef was as tough as old boots. You could also have one small pudding (they didn't have ice cream) and you can have fruit. I don't really eat pork so had the same chicken fillet daily for both lunch and dinner! My husband usually drinks Cristal beer but couldn't in the restaurant as they'd decanted it into plastic bottles and it was flat. Elsewhere in the resort some of it had been doctored (strange large bubbles) and we suspected that someone was selling off some of the real thing on the black market and giving us something else! There was no music or entertainment and the swimming pool only had a few inches of water in it (insufficient for a swim, it was practically empty) the whole time that we were there. Don't advertise that you have a pool if it's empty! We were told that people just go there to relax. That's fine but even if you're going there to relax you're not going there to die! A holiday is for living! When you think of Cuba you think of Salsa, about music, dance and life, there was none of that there! If you're looking for an authentic Cuban experience don't stay there! The bungalow had a great setting (in front of a natural lagoon with mountains to the right) but there was no hot water at all and the air conditioning couldn't

Sorprendentes paisaje para relajarte. Nos encantó la tranquilidad del lugar y el ambiente acogedor. La comida no muy variada pero bien elaborada. Extrañamos los huevos que no alcanzaban para todos los clientes. Por lo demás estuvo muy bien para el turismo nacional.