Elisabeth by the Sea Hotel

超級海景房，出片超美，房間乾淨整潔，值得再次入住

While the design of the hotel is undeniably stylish and visually appealing, everything else falls far short of what one would expect from a five-star establishment. Unfortunately, the service and operational standards are nowhere near luxury level – or even a solid four-star experience. Here are just a few of the issues encountered: The restaurant operates only during breakfast and dinner hours — no 24-hour food and beverage service, which is standard in luxury hotels. Guests are issued a card to receive sun deck towels; if lost, you're charged €20 per towel. This feels unnecessarily punitive. Housekeeping failed to replace used towels even when they were clearly left on the floor, which is a basic standard. Payment was required at check-in rather than check-out, and the receptionist handling the process was unfriendly and unwelcoming. When I arrived with a baby and a pushchair and struggled with the door, no staff member offered help. A fellow guest — not an employee — was the one who assisted me, while the receptionist sat idly. I had to wait an unreasonably long time for the elevator as housekeeping staff and a manager were chatting in one elevator, blocking access and showing no courtesy in allowing guests (me) to go first. The rooftop terrace only offers food service on weekends — a missed opportunity and poor planning, especially for guests staying mid-week. Although moststaff members are kind and appear to be trying their best, the overall execution is lacking. The hotel fails to meet basic hospitality standards, let alone the expectations of a five-star experience. These shortcomings are inexcusable, even in low season. I would not recommend this property to anyone expecting luxury service — or even reliable four-star quality. A disappointing stay.

Pros - Great location, nice views of the seafront (apart from the car park right in front of you), friendly helpful staff, decent enough breakfast. Cons - Comfort rooms small and badly designed. You walk in to the room straight in to a corridor that has the sink along the wall. One rail for clothes, no drawers, no storage, no art work on the walls. Very basic and underwhelming. Worse thing was a plastic see through toilet door with no lock!! WHY any one would think that is a good idea is beyond me. We complained next day and were moved to a bigger room, which also had a see through door in to the toilet. The unisex toilet by reception also had a see through toilet door, with no lock on the door!! Bizarre. Roof terrace was ok, decent sun beds and umbrellas, but no atmosphere. Pool was long and thin, we called it the sheep dip. Water was so cold, we didn’t see one person swim in it all week. Breakfast was ok, buffet style, but again, a bit underwhelming, and by the end of the week, we were bored with it. Overall, this is far from being a 5 star hotel. It feels like it’s been done on the cheap, and we were really underwhelmed by the whole thing. The town of Tossa Demar was really lovely, with some nice restaurants and quaint shops and bars. I would recommend going to the town, I wouldn’t recommend this hotel

At Elizabeth by the Sea, the hotel’s aspirations to provide a luxurious 5 -star experience starkly contrast with the reality faced by guests. While it aims for a modern , beachside retreat, shortcomings in service, room design & overall management reveals a disconnect between intent and execution. The gap not only undermines the hotel’s credibility, but left us feeling disappointed & unfulfilled. .

L’hôtel est très bien situé et le service très attentionné. C’était notre premier voyage en Espagne et tout était parfait: la vue mer depuis la chambre, le spa, la piscine en rooftop, et surtout le service au bar-restaurant. Mention spéciale à Pepe et Cristian qui ont été au top et à la cuisine du chef Emmanuel! Bravo

Localisation peu pratique en voiture , l hôtel n est pas indiqué par une inscription assez grande sur la façade Le standing ne correspond vraiment pas à un 5 étoiles, la conception et l aménagement des chambres ouvertes sur le point d eau n offre aucune intimité ...une porte coulissante serait la bienvenue , le petit déjeuner est correct , mais l attente pour les plats chauds ( omelette ...etc..!) n est pas agréable, il y avait une machine à café qui ne fonctionnait pas ...j imagine la cohue en pleine saison ...... les points positifs qd même ....personnel courtois , propreté des chambres , des parties communes et literie très confortable