Hotels con internet a Plainsboro Township

酒店前台可以幫忙代簽快遞，幾次網購0差錯。另，註冊美版IHG會員時，因需要補錄之前的晚數，前台的一位值班男士協助撥打了三次IHG的客服電話，佔用了很久的時間，非常感謝！

I booked through Sams club travel. Shame on them. Shame on Holiday inn express. Shame on Crown plaza. I pulled into an empty parking lot (following GPS instructions). Walked to the entrance with luggage in tow to find a note about Covid 19 and that this entrance is closed. Directions were given to the “Crown plaza” entrance with ABSOLUTELY NO explanation that you are actually booked with the Crown plaza hotel. The note also claimed it tried to notify you. I drove back on the main road to a completely separate exit to find the crown plaza hotel and parking. My reservations, however, were at the holiday inn express so I kept driving. 40 minutes later in desperation I went to the Crown plaza check-in. After waiting almost 10 minutes for someone to show up I was told that due to Covid and lack of business the holiday inn had closed almost TWO YEARS AGO but they continue to accept reservations for the holiday inn express (at the crown plaza). While this might seem like an upgrade I wasn’t impressed, the room was dark, worn and I was tired and irritated for the run-around and TERRIBLE communication and directions. I went back to read the “fine print” on my Sams club reservation. The only thing I could find was “This property is managed by a professional host.” Would that make you think you’re staying at a different hotel with a different exit? VERY POOR communication on IHG’s part! One star for Sams, one star for holiday inn express and one star for crown plaza. Ridiculous.What the hell are you thinking? You really think this is the way to win customers over?

This has been our go-to in the Princeton area for a few years. Location can’t be beat. Breakfast is excellent and Dolores is the best at making you feel welcome during breakfast and keeping things tidy, clean, and seeing to guests concerns at breakfast - she really is the reason we’ve come back - unfortunately since Covid, the hotel has been slipping and I’m honestly sad as these issues just need attention from management. Our last 2 stays, it is clear that rooms are not being properly cleaned - I suspect that housekeeping staff has been reduced and is overwhelmed. Our room kitchenette floor was so sticky, each time we walked our across our feet would stick. The dishes/silverware dirty and strewn in drawer. The kitchen sink garbage disposal was missing the flaps and we could see gross decaying food. The tub drain had apparently been cleared but they never put back the cap and just left it on the edge of the tub. The pillows had such a foul odor (think like boys locker room after football practice - that used entire bottle amount of Febreeze to make bearable). A quick walkthrough of rooms by supervisor would ensure a much more pleasant environment for a guest on arrival—Housekeeping may be understaffed. Sadly we are not going back; for our next stay we will be booking elsewhere. Luckily there are plentiful options in the Princeton area.