Baymont by Wyndham Plainfield/ Indianapolis Arpt Area

Easy to get to. Staff is very good and friendly.

Trash outside was not emptied often and was spilling over. Cigarette tower fell over and cigarette butts were over the sidewalk.

This hotel is nothing like the picture show on the ******* website, almost if they were altered using AI. The lamps in the rooms are broken, ceiling texture and wallpaper is torn, fixtures torn off walls and never replaced. In the rooms, there was hair left on the "clean" beds and unclean stains all over the second sleeping area, which was a pull out couch. It seems as if the owner of the hotel lives there with many generations of his family and their housekeepers are allowed to bring their loud, unruly children to work with them, during business hours? When a complaint was made, the rooms were switched, but the Jacuzzi also had hair in trash in it and the air conditioner was so loud I could not sleep. I paid specifically for early check-in, came after the early check-in time and staff still barged into my room. The hot tub was closed, though it was listed as an amenity. The food on the "buffet" breakfast was all processed, microwaved and cold. Which is unsafe.

The room was excellent and the lady at the reception was friendly. The check in was super fast and same with check out. I will obviously visit again.

Arrived to find the hot tub, broken hotel room and other conditions were pretty on point the screened our bedroom window is broken. Excellent customer service.

This was very close to family, it was good to see the pool was open. Room is simple and clean, will start again!