Autumn D
28 settembre 2024
I have nothing but good things to say about It’zana. We went in September for our honeymoon and felt incredibly cared for the entire trip. Natalia, the concierge, was friendly and super helpful in getting us set up for all our excursions for the week. She even set up some fun surprises for us in our room when we got back from an outing, and had us greeted with refreshments when we would return. Ivan and Amir and Kiel gave us five star service at the restaurant, bar, and pool. All of our needs were always attended to, and the staff was all so nice and genuine and funny. We loved getting to know each of them. The rooms are beautiful, the food is wonderful, the hotel itself is absolutely gorgeous - with a pool overlooking the beach and swings and hammocks on the sand - and we couldn’t have asked for better. There was even a cute little kitty named FryJack who would greet us at meal times! We have so much appreciation for everyone at It’zana and are already planning our return trip!
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