Hotel in zona St Paul Cathedral, Pittsburgh

My wife and I deciding to go on a trip and revisit the Steel City, and we decided to change our usual overnight accommodations in Pittsburgh and instead spend our weekend as guests of The Westin Marriot, a four-star rated hotel conveniently located near a few of our favorite shopping and cultural areas. We opted for valet parking as just about everything we wanted to see was within walking distance and Uber has been a wonderful tool for us to utilize. Check-in was smooth and we arrived at our room ready to change out of our travel clothes and into ensembles more appropriate for a night on the town. I wanted to iron my shirt before we headed out, grabbed the iron and hesitated. I heard water sloshing inside. Now, a little about me. Years ago, I worked for two years in the hospitality industry under the Wyndham banner (and then a short stint at a Fairfield Marriot before going back to school) working my way from front desk to assistant general manager. As one of my managerial responsibilities was checking rooms and ensuring housekeeping was taking care of their responsibilities, I was a bit flummoxed; the iron should be checked and any water drained so as not to cause interior issues problems with dirt, rust, or other crud that would find its way onto the clothes of a guest. Having some experience with the problems associated with stagnant water left in an iron, I allowed the appliance to reach an appropriate temperature and tested it on the ironing board. The result was a showering of black gunk that fell onto the board. It has always been my philosophy that everyone has one mistake from time to time and these types of things can slip through the cracks, so I called the hotel operator and requested a different iron. After waiting forty-five minutes, I could loiter in my room no longer, so I put on my wrinkled shirt and went to dinner. After an incredible gastronomic experience and a few other indulgences, my wife and I retired to bed, tired from a long day of travel, content with an amazing dining experience, and happy to have the rare opportunity to share our time together enjoying the other’s company into the night, and looking forward to a long luxurious sleep far into the late morning. An indulgence we rarely have the opportunity to enjoy. Then at exactly 6:00 am the alarm clock went off. Neither of us had the desire, inclination, nor capacity to set the alarm. Once again, my previous knowledge of hotel hospitality came to bear. The housekeeping staff should turn off the alarm when they go through their daily cleaning checklist. So far, we have had an iron with stagnant water left inside, no response for a replacement iron, and now an unwelcome alarm. Three strikes are too many issues in one stay at a four-star hotel I needed to speak to someone! On my way down to the front desk. I talked myself down a bit. I requested to speak to someone and motioned her away from the front desk area as I did not want to cause a scene. I

Molto soddisfatto hotel, buono prezzo, posizione conveniente e servizio eccellente.Mi piace lo stile di decorazione dell'hotel e ho l'opportunità di vivere in questa casa.

L'hotel stesso è buono, la posizione è nel centro della città, e il viaggio intorno a piedi è molto conveniente per mangiare. Il parcheggio può essere parcheggiato dall'altra parte della strada, ma l'hotel ha pagato $30 per una notte e il prezzo del parcheggio è $28 per la notte. Ma il secondo giorno mi ha raccolto $12, suggerendo di concludere direttamente con il parcheggio. Inoltre, quando prenota la camera, è con colazione, ma l'ordine finale generato non contiene colazione, spero che Trip.com possa essere coerente in questo senso.

Everything was great. Service was excellent. The only bad part was no microwave in the room. Will definitely stay again.

Grande posizione.Doccia e colazione fantastica.Le camere erano grandi ma molto date e vecchie nell'aspetto

I always start a review with the positives. I also don't like to be part of the problem but part of the solution and try to always offer helpful suggestions if I make a valid complaint. That said... The room at the Holiday Inn PIT Airport was PRETTY clean. I saw dark, long hairs on the bathroom floor (my hair is short and blonde,) and in the tub which led me to think the bathroom wasn't clean. However, the toilet and sink were seemingly wiped down and plenty of towels were accessible. The beds are comfy, the rooms are large, and we appreciate the outdoor pool in the warmer months. My husband and I stay here quite often, as many as 4 times a year or more, often with a multi-night stay, and we enjoy using the pool. The location for us is convenient to restaurants, shopping and the airport. Holiday Inn Pittsburgh Airport in general meets our needs. The breakfast is very good. Lots of a variety of hot foods and coffee. The waitstaff is always helpful in bringing out supplies, refilling coffee, hot food, a ”to go” bag if needed, etc. That all said, there is this very heavy set MEAN blonde lady with glasses that makes us cower and cringe each time we enter the hotel. We DON'T want to ask her for anything as she ALWAYS makes us feel like we are BOTHERING her. She seems to work the day shift, from early morning til 3 p.m. or so, as we have noticed and we try to make my requests and ask questions AFTER she is gone for the day. How ridiculous is this?!! Case in point: During one particular stay, I asked for more bars of soap for our room. I prefer bar soap. I shouldn't have to feel ”sheepish” about asking. They are mini and not full-sized bars of soap. We usually stay an average of 3 nights when we come to town and the hubs and i prefer bar soap to the bodywash and need more than one teensy bar for the two of us between the shower and sink for 3 days of usage. Get this one....She told us to use the bodywash in the containers on the shower wall and asked us if we had checked to see if the container of body wash was full!!!?? She seems to like to provoke an ARGUMENT! Then she preceded to tell us how she was instructed to hand out the minimum as in the case of the soap. I was thinking: ” Lady, please just open the drawer behind you and give us the dang soap!!” It's NOT a difficult request. I'm thinking: What happened to the old adage, ”The customer is always right?” The staff certainly should not ARGUE with the customer. A hotel front desk clerk works in the hospitality business and should provide the customer with ”hassle free” service. NOT! We don't ask for much. We don't ask for the room to be serviced with fresh towels, etc. during our usual 2 to 3 night stay. Was asking for mini bars of soap too difficult of a request? Today in our hotel room, I went to wash my hands after leftovers from an early lunch (around 11:00 a.m.,) to find that there was NO WATER. It had obviously been shut off. Why? We called the front desk to find out what happene

The staff at this hotel offered me assistance even before my date of arrival. All front-of-house associates were kind and attentive starting with Jessica -who kindly assisted me over the phone a day before my arrival, all the way to Nalica who arranged my Lyft/Uber ride back to the airport. From Dustin's exceptional welcome to Amanda and Rusheen my stay was pleasant and worry-free. Hotel needs an upgrade but was clean and lobby area very comfortable as were the beds in room. The service and attention to me as a guest was impressive. Including Stephanie from Sales who kindly offered me a ride to my rental car place, which was above and beyond. In general, it was the staff's contributions that made this hotel a welcoming place to stay.

Il servizio è attento, c'è un parcheggio gratuito, è molto conveniente uscire, ci sono negozi di pasti e divertimenti intorno, il livello di servizio dell'hotel in catena è garantito, le strutture fitness sono completi