Hotel in zona Point State Park, Pittsburgh

I've stayed here more than a dozen times, and this hotel has a lot going for it: friendly staff, great location, cool building, nice gym and amenities, it's absolutely failed in one area each and every single time: housekeeping. Whoever is in charge of the housekeeping here needs to be replaced. The biggest problem is them just ignoring you. I've gone out for the whole day, just to come back to an untouched room - there's even times where I've asked, even begged at times, for them to clean my room, only to come back to dirty towels on the floor and an unmade bed every time. They simply refuse to do to it, despite promising me to my face that they would. I don't think I've ever come back to my room and it was made up. It's almost like housekeeping here is completely non-existent. Here are some more housekeeping failures: - I've checked into a room before, only to find a bunch of dirty towels from the previous guest hanging on the back of the door and on the bathroom floor. - The supplied body wash and shampoo is almost always empty. - I asked for an extra blanket, only for housekeeping to tell me: no, they don't do that. - I've asked for my towels to be refreshed while out, only to come back to a pile of new towels on the floor inside my room. - The bathroom showers are not thoroughly cleaned, and a lot of times, pretty gross. - They never refill the coffee or the cups. (I'm not kidding, I bring my own cup and pods now). A hotel charging upwards of $500 a night should not have these issues. For that, I expect my bed made and new towels daily. Is that too much to ask for? At the Industrialist, it absolutely seems to be. Whoever is in charge of housekeeping sucks big time. I'm sure they'll post the usual: thank you for bringing this to our attention. We'll do better. But I can promise you they won't. I've been told that by the hotel in person, many times, only to have them fail the very same day. Also, just want to point out, as much as I despise the lack of housekeeping here, the attached bar, staff, and location make me put up with it. They do great, but their housekeeping is horrible.

Bellissimo, spazioso e un grande hotel! Anche se è un po 'vecchio ma è ben tenuto e pulito. L'hotel lobby è situato sul 25° piano. Guarda dalla nostra camera è stato anche fantastico!

L'hotel stesso è buono, la posizione è nel centro della città, e il viaggio intorno a piedi è molto conveniente per mangiare. Il parcheggio può essere parcheggiato dall'altra parte della strada, ma l'hotel ha pagato $30 per una notte e il prezzo del parcheggio è $28 per la notte. Ma il secondo giorno mi ha raccolto $12, suggerendo di concludere direttamente con il parcheggio. Inoltre, quando prenota la camera, è con colazione, ma l'ordine finale generato non contiene colazione, spero che Trip.com possa essere coerente in questo senso.

Hello! Dropping in here to say a special THANK YOU to the amazing Precious at the front desk who not only helped me with a difficult reservation when I called it in, but she saw it through we I arrived. When we had some time to wait for our room to be ready she directed us to the chairs in the loft that were 'like clouds' -- and she was right! AND, she did it all of this with a smile and absolute expertise! We love her!! And we love this hotel. We will most certainly be back!

L'hotel storico di Pittsburgh è stato costruito nel 1961. La stanza è un vecchio hotel stellare. Ti piace la luce. La notte è molto comoda e confortevole per riposare. La posizione dell'hotel è buona!Il servizio di ricetta è troppo buono per gli altri! La persona che ha un servizio di parcheggio Valet è buona, ma l'hotel non ha un timone con un dente

Molto soddisfatto hotel, buono prezzo, posizione conveniente e servizio eccellente.Mi piace lo stile di decorazione dell'hotel e ho l'opportunità di vivere in questa casa.

I was here one night for a business meeting located at another property that it was being hosted at (should have just booked there but it was not Marriott affiliated). Check in was a disorganized chaos. Multiple lines of people unsure of where to go. Once I finally checked in, I was not recognized for my Ambassador member status. My room was not ready (checked in after 4). Although I was “upgraded” I wouldn’t really call it that. I was provided a non premium city view room with a connecting room to a parlor suite that went unused. I was really looking forward to the “premium city view” that I booked but somehow the room wasn’t ready after the 4 PM check in nor was I offered any points for not receiving the room I booked. For breakfast I had to track down my server to even pay. She was in the back the entire duration of my breakfast. At checkout it took 30 minutes to even find a valet person to retrieve my car. The number provided on the ticket did not work. Overall a pretty disappointing stay at this Westin. Next visit to the city will be elsewhere.

Ho prenotato questo per un viaggio d'affari, senza la comodità di poter andare in ufficio. Le strutture erano decenti. Non ho interagito molto con il personale dell'hotel, ma queste interazioni erano piacevoli. La stanza stessa mi sentiva un po' datata, ma serviva il suo scopo.

Visto frequente in questa proprietà. Relativamente bello, anche se leggermente più vecchio/più indossato della vostra media Marriott (ma non c'è alcun problema di pulizia). La Renaissance è migliore, ma di solito troppo costosa per la mia politica aziendale. La posizione è molto conveniente per l'Arena PPG e l'Università di Duquesne. La Renaissance e la corte sono preferite se si cerca un buon posto nel centro della famiglia Marriott. L'unica cosa che mi interessa è che non mi danno mai aggiornamenti di stanza o accesso allo salone come Bonvoi Gold (anche se li otterrò 30-50% del tempo in altre proprietà Marriott). Infatti, mi stanno costantemente accanto agli ascensori, anche se il mio profilo Bonvoi chiede il contrario. Quella cosa farà saltare qualcuno dai piedi un giorno, se non è già stata.