Hotel in zona Heinz Memorial Chapel, Pittsburgh

My wife and I deciding to go on a trip and revisit the Steel City, and we decided to change our usual overnight accommodations in Pittsburgh and instead spend our weekend as guests of The Westin Marriot, a four-star rated hotel conveniently located near a few of our favorite shopping and cultural areas. We opted for valet parking as just about everything we wanted to see was within walking distance and Uber has been a wonderful tool for us to utilize. Check-in was smooth and we arrived at our room ready to change out of our travel clothes and into ensembles more appropriate for a night on the town. I wanted to iron my shirt before we headed out, grabbed the iron and hesitated. I heard water sloshing inside. Now, a little about me. Years ago, I worked for two years in the hospitality industry under the Wyndham banner (and then a short stint at a Fairfield Marriot before going back to school) working my way from front desk to assistant general manager. As one of my managerial responsibilities was checking rooms and ensuring housekeeping was taking care of their responsibilities, I was a bit flummoxed; the iron should be checked and any water drained so as not to cause interior issues problems with dirt, rust, or other crud that would find its way onto the clothes of a guest. Having some experience with the problems associated with stagnant water left in an iron, I allowed the appliance to reach an appropriate temperature and tested it on the ironing board. The result was a showering of black gunk that fell onto the board. It has always been my philosophy that everyone has one mistake from time to time and these types of things can slip through the cracks, so I called the hotel operator and requested a different iron. After waiting forty-five minutes, I could loiter in my room no longer, so I put on my wrinkled shirt and went to dinner. After an incredible gastronomic experience and a few other indulgences, my wife and I retired to bed, tired from a long day of travel, content with an amazing dining experience, and happy to have the rare opportunity to share our time together enjoying the other’s company into the night, and looking forward to a long luxurious sleep far into the late morning. An indulgence we rarely have the opportunity to enjoy. Then at exactly 6:00 am the alarm clock went off. Neither of us had the desire, inclination, nor capacity to set the alarm. Once again, my previous knowledge of hotel hospitality came to bear. The housekeeping staff should turn off the alarm when they go through their daily cleaning checklist. So far, we have had an iron with stagnant water left inside, no response for a replacement iron, and now an unwelcome alarm. Three strikes are too many issues in one stay at a four-star hotel I needed to speak to someone! On my way down to the front desk. I talked myself down a bit. I requested to speak to someone and motioned her away from the front desk area as I did not want to cause a scene. I

Molto soddisfatto hotel, buono prezzo, posizione conveniente e servizio eccellente.Mi piace lo stile di decorazione dell'hotel e ho l'opportunità di vivere in questa casa.

Ottimo il servizio di valet all'arrivo a tarda sera; un po' meno l'accoglienza al check in dove la ragazza ci ha dato delle informazioni sbagliate, a cominciare dal numero della stanza: siamo dovuti tornare giù due volte perché continuava a dirci numeri sbagliati... forse era ubriaca!! I dintorni la sera non danno l'idea di grande sicurezza: vie buie, gente strana, pattuglie della polizia che sembrano sempre alla ricerca di qualcuno... insomma, la città non sembra molto sicura. La mia camera, comunque, era grande e pulita; ho dormito bene e l'albergo in sé mi è piaciuto.

L'hotel stesso è buono, la posizione è nel centro della città, e il viaggio intorno a piedi è molto conveniente per mangiare. Il parcheggio può essere parcheggiato dall'altra parte della strada, ma l'hotel ha pagato $30 per una notte e il prezzo del parcheggio è $28 per la notte. Ma il secondo giorno mi ha raccolto $12, suggerendo di concludere direttamente con il parcheggio. Inoltre, quando prenota la camera, è con colazione, ma l'ordine finale generato non contiene colazione, spero che Trip.com possa essere coerente in questo senso.

Overall, it was an enjoyable stay. When we got to our room we discovered the air conditioner wasn't working and we were missing a TV remote, but two employees arrived within the hour and handled both. Our space (a two room suite with a king bed) was suitable for our needs. We recently stayed in a king room in NYC and by comparison this place was practically a house. The place was clean, no noticeable stains, dirt, dust, etc. The kitchen was adequately stocked with plates, cups, and cookware, and the fridge was ice cold. I was surprised to find relatively close parking in the private lot despite being there during three Pirates' games and Anthrocon. The breakfast was decent, and the staff was friendly. My small list of nitpicks: - I wish the kitchen had a toaster and an actual coffee pot (or a Keurig) - The TVs had just a few streaming options (Netflix, Prime, and Pluto) and either I didn't know how to cast or the TVs didn't have that option. - While they did thankfully fix our A/C, it did struggle to maintain an admittedly cold setting (in its defense it was in the 90s the entire time) - Maybe it was just our fridge, but the ice machine didn't work in the freezer and we used the one ice cube tray quickly each day (because, again, over 90 out).

Everything was great. Service was excellent. The only bad part was no microwave in the room. Will definitely stay again.

Grande posizione.Doccia e colazione fantastica.Le camere erano grandi ma molto date e vecchie nell'aspetto

I nostri problemi iniziarono quando lasciamo l'hotel. Lasciammo alcuni oggetti (molto insoliti per noi) e li chiamammo subito la mattina dopo. Ci fu detto che ci chiamarebbero se li trovassero, vera mancanza di sforzo o di integrità da parte loro. Gli chiese di chiamare in entrambi i modi, non lo facevano. Richiamò molte volte, No risposta!! Anche Hilton Honors ha provato e non poteva passare. Finalmente hanno chiamato e hanno avuto un oggetto. Come le altre cose erano nello stesso tiro, immagino che una cosa fosse tenuta dal fan e gli altri gettati via. Le cose sono peggiorate, il telefono non è stato risposto e abbiamo trovato che abbiamo pagato per la nostra stanza quando ci siamo registrati per telefono e poi siamo stati rimborsati quando siamo partiti. Ci sono voluti giorni e chiamate alla nostra società di carte di credito per rimediare. La scarsa amministrazione sta per andare avanti.

Il servizio è attento, c'è un parcheggio gratuito, è molto conveniente uscire, ci sono negozi di pasti e divertimenti intorno, il livello di servizio dell'hotel in catena è garantito, le strutture fitness sono completi