Hotel in zona Andy Warhol Museum, Pittsburgh

Io sono in hotel che offrono cucine perché ho problemi alimentari e devo dire che la cucina era così ben progettata. Ero così piacevolmente sorpresa. Anche la struttura della stanza è così ben pensato per ottimizzare comfort e utilità. Amorevole il soggiorno. Parcheggio stradale, se non si utilizza il parcheggio dell'hotel, è estremamente economico e facile se si scarica una delle applicazioni di parcheggio di Pittsburgh. Il colazione, secondo mio marito, era solo buono perché tutto il cibo era freddo e la qualità era mediocre, al meglio. Inoltre, sii attento quando uscite dalla loro strada. Non è una volta giusta, ma non c'è segno postato. Abbiamo visto una persona fare una guida diretta a capo sul traffico. Fortunatamente l'abbiamo fermato. Molto pericoloso!! Una nota laterale, un membro del personale non era troppo amichevole, ma tutti gli altri erano. L'uno sventurato era breve ed efficiente. Sembrava che lei stava lottando per essere amichevole.

I have stayed at the Spring Hill Suites in Monroeville, PA many times. The staff, including Lisa, have always been warm and welcoming. I stayed there recently after driving through a bad snowstorm in Ohio. As usual, the folks at the front desk were very nice. It felt like arriving home (almost). The rooms are extremely clean and comfortable. The bed was large and comfy and there is a sofa for reading or watching TV. The rooms also have desks for work and a sink and fridge. The breakfasts are standard buffet fare but are sufficient. The gym is small but clean and it is so conveniently located near the turnpike. There are numerous restaurants in the Monroeville area. I highly recommend for a mid-level hotel experience.

All'interno dell'aeroporto, attraverso la connessione con l'aeroporto, è molto conveniente prendere un aereo di servizio precoce, le strutture sono leggermente realizzate, ma anche accettabile. Il servizio è fondamentalmente OK, il biff al bar è buono.

Staff was extremely pleasant and helpful. Clean rooms, clean common areas, breakfast was good especially the potatoes. Short walk to the ******. Hope to come back soon.

Il servizio è attento, c'è un parcheggio gratuito, è molto conveniente uscire, ci sono negozi di pasti e divertimenti intorno, il livello di servizio dell'hotel in catena è garantito, le strutture fitness sono completi

Il personale qui è fantastico! Soprattutto Jordan! ( Spero che sia come si scrive il suo nome) sono in zona per lavoro, e ho avuto una terribile esperienza in un'America di Stay Extended. Ho deciso di rimanere qui per qualche notte. Quando sono arrivato qui, Jordan era così gentile con me e così utile mentre cercavo di capire un piano a lungo termine perché rimango nella zona per tre mesi.

We have stayed at this hotel previously with no issues whatsoever. This time was a new GM, Kim. (Stated she has been there 2 1/2 months) To begin with she sits in a room behind glass where she can see the guest at the front desk. She shouts,”YES!” Never gets out of the chair! You have to shout back why you are there. We had ridiculous noise issues from a dog and were awakened FOUR different times! We called the front desk and explained to Kim, she did nothing! After the fourth wake-up, we checked out at 1 am and drove 200 miles back home. The next day we called “Kim” and asked what part of our payment would be reimbursed. She agreed it was an “awful”experience and assured us we would see a refund. Two weeks later and FIVE telephone conversations with “Kim” along with promise after promise and still NOTHING has been done! When we asked for a contact number to her management company/ owner or her supervisor she refuses to provide any number. Kim has made FIVE promises to correct the issue and has done NOTHING! She fabricates, lies, makes excuses and has zero personality! And as a reminder she is the GM! She appears totally overwhelmed! The final straw was during the SIXTH telephone conversation she assured us her supervisor “Maria” would call us on Tuesday. Never happened! So Maria follows the company protocol and doesn’t follow-up with a former guest! This GM did not even know what the IHG point program is called! If you take the chance staying here and have a SLIGHT issue, it is NOT getting resolved. This company has got to be the worst we have ever dealt with in the hospitality industry! By far! There are MANY other MUCH BETTER hotels in this small town. Avoid this place as it is nothing but frustration and is poorly, poorly managed! You can sense it as you walk through the door. And as a footnote, the other couple we traveled with had an issue and left Kim a message and NEVER heard anything back!