Utente ospite
15 settembre 2024
Lots of 5* reviews about this hotel however in our opinion it didn't quite hit the mark. We had booked for 2 nights b&b in a balcony room then added on dinner at a later date. I had requested an early check in which of course we didn't get however we just walked down into the centre until we could check in at 3pm. The room was on the top floor and as this is an older building there was no lift and the stairs up the 3rd floor were quite steep. The room was lovely, well maintained and spotlessly clean, good bedding, pillows and towels in the bathroom, there were the usual amenities in the room with tea/coffee and a biscuit. The view from the balcony was stunning however we couldn't sit on the balcony furniture as the chairs were in poor condition due to being rusty and uncofortable which was a disappointment. Sadly being invited for drinks and canapes in the lounge before dinner made me think this was a complimentary drink, however that wasn't the case. There is no bar so it's waiter service which was absolutely fine, once seated they bring you a drinks menu which you choose from and the dinner menu, the waiters' were attentive considering their time is split between serving in the lounge & the dinning room. There is absolutely no atmosphere in the lounge and it's very hard not to tune into other guests' conversations if they are sitting close by, definately some gentle background music in here and in the dinning room wouldn't go amiss. The chef is talented and the food served in the evening was excellent, well presented and very tasty, breakfast was decent as well but no different from other hotels we've stayed at, I did ask for baked beans however I was told they don't serve them. The staff were friendly and efficient and the housekeeping team and the chefs an do amazing job. Although we had a pleasant enough stay, Knockendarroch is not a hotel we would return to. For the price the hotel charges we expected something outstanding and it didn't live up to our expectations especially after reading all the positive reviews but this is only our opinion.
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