DoubleTree by Hilton Baltimore North - Pikesville

The power went out the internet wasn’t working the it wasn’t never told that breakfast was over at 11am

The room didn’t have heat, shower handle was falling off and the water pressure was low HORRIBLE EXPERIENCE

Attractive functional room. Both the hotel and the room were clean. Staff was very helpful and friendly.

My AC in my room was not working it was freezing cold and barely I could sleep I called Customer Service and room service of no answer and in the morning I went downstairs, spoke with the girl and front desk and she promised to have a manager will call me, but he never did.

the room was very cold and the bed sheets did not look clean and there wasn't a continental like it was suppose to be i was told there would be continental breakfast between 6am and 11am but there wasn't any.

Unfortunately, my room had not yet been cleaned despite my request, and there was still garbage from the day before in the room. Additionally, an alarm goes off every morning at 3:00 a.m., which has been very disruptive. The television was not working upon our arrival and required a technician visit the following morning. The microwave is also not clean enough to safely warm food. Overall, this has not been a satisfactory stay.

The staff was super attentive and friendly. The best part of the stay. After my first night, I moved to another room because the noise from the traffic below awakened me at 6 a.m. The second room was better and was very clean and conducive to relaxation. The biggest negative was the restaurant. The advertised breakfast buffet was not available (did not exist) and alternatives were not good. Some items on the menu were also not available (like oatmeal). My cousin who was also staying at the hotel was equally dissatisfied. Unfortunately, I would not recommend the hotel because of the disappointment of the restaurant both days I went to eat. As I said, the staff was great and the room was comfortable.

The stay was horrible. The room wasn’t clean and there was blood on our sheets. There was no manager until the last day. Just a bad experience overall. I will not be going back.

HVAC unit was so loud it made it impossible to sleep. Television did not work(dark screen), room was dirty. All of these complaints were communicated and ignored.