Residence Inn Pigeon Forge

Perfect,room spacius,staff friedly and near everything dinning ,shopping and restaurants.

The facility is new and clean. The breakfast was good and varied each day while we were there. The staff was friendly and welcoming when we arrived. A major complaint we have with the hotel is there is no covered area to unload your luggage when arriving at or departing from the hotel. When we arrived it was pouring rain and everything we had with us got soaked. A very poor design for a hotel in our opinion. For this reason alone, I would probably pick another property in the future. For a new hotel, there were some finishing touches to construction that were not complete. For example, there were obvious gaps between our sink and the wall. I'm assuming they will not be finished, but cannot comment as to whether or not that is the case. A final complaint is the safety latch on our door would not work. It was as if it was welded shut. No, we do not depend on it entirely for safety, but others may. We notified hotel staff upon our departure. If you are looking for a basic, clean place to stay, We would recommend.

The room was amazingly quiet. We didn't hear guest in the adjacent rooms. The front desk staff is very friendly. The only negative was the bathroom floor was dirty. Clearly the cleaning staff doesn't mop the bathroom floor between each guest.

Great location, with a great view of the mountains. Newer hotel, clean, with good free breakfast. We really enjoyed the outdoor pool/hottub. Drove from Canada and felt comfortable.

Worst room I've ever stayed in. Asked for a mountain view and got a view of a concrete wall. Stayed here because of the location for the jeep invasion. Expected to be able to look out our window and see jeeps not a concrete wall. Will not stay here again.

Nice It was clean and nice . Our room was like an apartment, minus washer and dryer. Equipped with full size refrigerator and small cooking stove . Overpriced for what it is .