U Sabai Living Hotel

What a great find. Location is far enough out of the major hustle and bustle of Banglar road but this is still just a 10 min walk. Reasonably quiet at night. Air con worked great, bed was exceptionally comfy, shower was fab! The staff here are lovely and really helpful. There is a little restaurant that we had breakfast at which was also of a great standard.

My experience was pathetic. Cheap I must say. Though the rooms were cleaned nicely by the staff and beds were comfortable but that were the only positives. The worst aspect of this hotel which I think should be the first priority in this business is the hospitality i.e how you treat your guests/visitors. Coming back to the hotel after a tiring day on 20th Dec 2024, the receptionist shows me the towel from my room and tells me that I will be charged 500 Baht for it! as it was soiled with smudgy spots. I was told that I should get this washed myself and if it comes out clean then I won’t be charged else 500 Baht! Now, my disappointment is…I have stayed at multiple hotels across countries and no hotel is so conscious about their towels that they tell the customer to pay a penalty or get it washed! So cheap! They don’t bother so much about it as it can be cleaned. I spent an hour to make the staff understand but then I gave up, took the towel with me and guess what!…I bought a Vanish oxi action powder for 15 Baht from an 7 eleven, used it myself and all the stains were gone!!! Just think about it!…they could have got the stains cleaned themselves like in any hotel they normally bleach their white clothes, but these guys did not attempt only and were ready to confront and charge a hefty 500B to the customer for it. Secondly, which hotel in this world puts up a photo frame on the walls in the room mentioning the amount of all the amenities in the room! ***! Felt so cheap that the owner thought of mentioning the penalty prices of each and every item like spoons, towels, cups etc. (I took a pic of it, I would love everyone to see the picture I attach) Also, they give no toothbrush and toothpaste, they also take a deposit amount of 1000 Baht in the beginning which is not mentioned anywhere. I think the owner must have had a bad experience with a customer in the past but he needs to get over his PTSD and ensure real service/hospitality in the hotel business. Currently, I am staying in KL in a hotel that even greeted me with Xmas goodies. Now I would never expect extras or goodies but U Sabai Living should get their manners and atleast basic amenities right!

Probably the worst hotel we've ever stayed in. We asked for a quiet room when we booked but when we got there the Manager a rather aggressive East European man just laughed at as and said " book a more expensive hotel next time"! The Hotel is on a main road and very noisy, the shower floods the room as there's no shower tray, every evening the manager has a group of men who fill up the bar in the entrance and are rather drunk & threatening , not a safe place for single women travelers! The breakfast took half an hour to serve so be warned. Their laundry service lost my socks. Now as for the payment, we couldn't pay with our credit card on Booking which we found strange, when we got there they insisted on paying cash! As for the best or (worst) part was the main street to the beach, brothels and dodgy massage parlors and tattoo parlors trying to pull in the punters, we'll not be going back that's for sure, It's noisy rooms, and disgustingly dirty street in a rather dangerous area, never again!

The photos aren't real, our room was nothing like the nice photos, however it was really cheap and a great location. Perfect for a one night stay. I don't understand why they insisted on a 1K security deposit as they had my cards. I was forced to do a 15 minute walk to an ATM in the rain for nothing.