Alphabeto Resort

Le personnel de l'accueil est incompétent et pas trèsagréable, 1 seule carte d'accès à la chambre, pour 2, 3ou 4 personnes, nous devons sortir tous ensemble si laisser la carte à l'accueil qui nest pas ouverte 24/24 malheureusement... Refuse catégorique même en payant pour une seconde carte. 3 messages envoyés par mail à l'hotel pour avoir des renseignements avant le voyage restés sans réponse... La demande de check out 3 heures plus tard après 15 jours de réservation n'a pas été acceptée alors que la suite 408 n'était pas loué après, très décevant. Parking trop petit, impossible de garer la voiture le soir sans percuter un scooter. Sortie de l'hôtel dangereuse attention au enfants... Chambres mal isolée on entend la.chambre à côté tousser, ou son téléphone sonner Musique à 7h du matin au bar de la piscine, Ca fait un peu tôt. . Le personnel de chambre et la personne de l'entretien de la piscine sont exceptionnels et très agréable.

Stay could have been better. I would not have booked had they mentioned that their immediate neighbors have full on construction going on. Manager is not guest-friendly when i complained they wanted to move me to a downgraded room with neighbors in front on top and to both sides of me when the deluxe room I booked had no neighbors. They did have villas away from all the noise which all but one remained empty throughout my week stay which they made me pay extra for. Zero compensation for the lack of sleep and disturbances construction created. Had to move Villas because the air conditioner stopped working in the middle of the night which again didnt let me sleep. Hard to communicate with staff since most are from Myanmar and understand little english and no thai 😁. Imagine that living in Thailand and not understanding Thai. Didn’t get much rest here. The good thing about it is the location next to Nai Harn gym in case you are here for fitness, also the price is decent for a “resort” that rates itself as a 3 star but is more like a 2 star. Anyway, trip.com was there for me throughout my troubled stay here. My stay would have been more frustrating had i booked here privately or through a different site. So thank you trip.com

All okay just the room was smell wood too much. Need to put room perfume.

I will definitely return to this hotel, it’s great value for money.. the pool is really nice and long so great for a good swim. The rooms are large and well laid out with a big comfortable bed and the bathroom has a shower and a separate bath.. refrigerator in the room, and lock up safe.. worth the extra to get a pool access room as it’s a nice start to the day and encourages the exercise more. Friendly staff, motorbike rental available at reception at competitive rates and a decent size car park.. felt very safe and quiet at night.. happy to recommend this place in the heart of Rawai

We booked a pool access room and it was amazing. Spacious and clean and comfortable. The pool was great, about 1.5m deep and longer than I expected. It was pretty private most of the time, especially at night. We found it quite romantic to swim under the stars or just sit and gaze upon the starry night sky together. The staffs were helpful and friendly. I randomly asked for a plastic bag to store my slippers and the lady spent some minutes looking for one and gave it to me. There were insects in the room though so you should probably prepare insect repellent or live with it. The room service and restaurant closes at 5pm but you can always just eat outside, there are loads of good restaurants (and a cat cafe!) within walking distance.

Хорошее месторасположение. Сервис. Номер хороший, жили на втором этаже, кровать большая матрас средней мягкости. Завтраки нормальные разные,наедались. Шкафчик бы не помешал или полочки.Для тех кому хочется тишины и покоя. Отличный бассейн Магазинчики все рядом. Небольшой ночной рынок. У рынка хороший обменник. Кушали в хорошем кафе JEN за рынком. Русскоговорящий официант.