Vinholidays Fiesta Phu Quoc

I recently stayed at VinHoliday, and I couldn’t be happier with my experience! The rooms were modern, clean, and very comfortable. The staff went above and beyond to make my stay enjoyable, always greeting me with a smile and ensuring all my needs were met. The location was perfect—close to major attractions and easy to access. The amenities, especially the pool and breakfast, were exceptional. The breakfast buffet offered a wide variety of delicious dishes, catering to both local and international tastes. What stood out the most was the attention to detail in every aspect of the hotel. It truly felt like a home away from home. I highly recommend VinHoliday for anyone looking for a relaxing and enjoyable stay.

The service are very okay. The location very strategic to Grandworld, Vinwonders and Vinpearl Safari. We are enjoyy staying there❤️

I recently booked 3 rooms for a 5-day, 4-night stay at VINHOLIDAY FIESTA HOTEL for a family trip via Trip.com. I had hoped to book a mix of room types—one with a king bed and two with twin beds—since both room types were the same price. Unfortunately, the booking system wouldn't allow me to do this. In the end, I could only secure 3 rooms with king beds. Given that I was traveling with 4 elderly family members, all over 70 years old, I immediately reached out to the hotel to request a change to the room types. However, I was disappointed to find that the hotel flatly rejected my request without any flexibility or consideration. When we arrived, there were no welcome drinks, which was unexpected and disappointing. The staff at the reception also didn't seem very welcoming, and the overall vibe was not as warm as we anticipated. Their rigid approach to customer service, especially with my special request for my elderly family members, left me feeling very stressed and anxious ahead of our trip. This experience, unfortunately, impacted the overall impression of the hotel. I hope the management will take feedback seriously and work on improving both the service and the welcoming atmosphere, particularly for guests with specific needs.