Luna Sol Apartment Sunset & Firework Signature

What can I say about this absolute gem of a property! Not only is it brand new apartments, it’s well kept, cleaned and maintained. The customer service is absolutely spectacular and I would 100% stay here again when next I’m back to Phu Quoc. When you book you have access to its rooftop pool, gym is in another building and did not use that, I got a 1 bed apartment where you can see the night water show and fireworks. Bed and facilities was great! Location is great, right in the heart of sunset town with a 24/7 mart, cafe and 2 restaurants 2 minute walk away. There’s more restaurants and bars within walking distance. If you’re headed to sunset town or even south of the island, I would 100% recommend staying at this property, you would definitely not regret it.

I would give this Hotel for 5/5, The room is so clean, fancy, all facilities are new and modern, the bed is comfort, and the view out of Window is super stunning, I can’t forget the Sea view there, plus it location on the top of Sunset town, view is very wide angle, Day time you see the infinite sea view, and Night time you can enjoy the Show and Sunset for free. More over the Hotel sister English is really good, we don’t have any difficulty in communication, And I have to mention she really friendly and helpful, I personally really recommend this stay!

Wonderful experience. a warm house that 4 friends can being together, with excellent view that can see the fireworks every night. very close to the tram station. we long to come again soon.

1-Star Disaster – False Claims, Zero Service… But Hey, Nice Fireworks View What a joke. This place boasts a 24-hour front desk, yet after dark, it’s a ghost town—zero staff when needed. Communication? WhatsApp-only, with replies slower than a dial-up connection. Basic services were fiction: - Extra pillow requested? Never arrived. - Room cleaning promised? Never happened (2 days in my own mess). - Ended up playing janitor —hauling out trash myself because no one came. Not even a hint of where the rubbish room was or a fresh bin bag. The grand finale? At checkout, I dropped a sarcastic “This place is WONDERFUL!” The clapback? “This isn’t a hotel, it’s an apartment!” Ah, yes—because false advertising and neglect magically vanish with semantics. One grudging praise: The fireworks view was stellar. Too bad the service was a dud. Stay elsewhere. Unless you fancy paying for DIY housekeeping and staff who weaponize technicalities.

服務式公寓，位於日落小鎮的最高點 房間景觀不錯。在最高處但位置算方便，樓下附近有便利店，走樓梯下山也快。公寓名/地址不是很清晰，入住這棟是The SKY (往前走是The SEA和The Hillside)。

房間空間不夠大，沒有人服務，只能透過WhatsApp 去聯絡當地的員工，房間連廁紙都沒有，好多螞蟻，但係個露台好可以睇到煙花，廁所 衛生唔好有臭味，聯絡員工後到房間進行清潔，他們只有噴除臭劑，沒有恰當清潔廁所，感覺真的不太好，如果有更好選擇，我未必會到這間酒店。