Utente ospite
29 febbraio 2024
Had an issue where flight from Sky Harbor got pushed to the next day, so was looking for a very last minute stay for one night until returnng to the airpot in the morning. Booked this quickly online as it was available and had a shuttle. Genuinely regret not taking a few additional minutes to peruse reviews as I normally would have or I would have doled out the extra money for a different stay. The room was dingy and gross (dirty scuffed walls, visible stains on the curtains and bedskirt) and the location and people milling about made me so uncomfortable I did actually go and ask for a refund about 30 minutes in. I was told since it was past 5 minutes he could only possible refund me 20% of my cost, and even then it would be up to the manager who would decide in the morning. I literally had sat in the room for like half an hour and didn't touch anything. And being so last minute, this absolute gross room already had cost me $200. I was frustrated and went back to the room to decide if it was worth losing $160. The cost for that room was absolute robbery. The only reason I sat in the room as long as I did was because there were men talking literally right outside my door loudly and crudely. Genuinely regret not just immediately leaving as soon as I got there. By the time I got back to the room, the people talking crudely outside had left and it had at least quieted down. Ultimately I did decide to stay as it would just be to sleep for a few hours and despite the walls and room itself looking nasty, the sheets themselves thankfully did appear clean (the one small and only redeeming aspect). I did literally push the desk in front of the door though to feel more secure in the room. Thankfully I also had earplugs to drown out the outside noise. The place was clearly kind of a sketchy hotbed, and noticed later in the lobby when checking out that there was a whole wall of people "evicted" or banned from 'renting' rooms. Not a good sign. I left the next morning basically as soon as I could by getting a Lyft somewhere else to get breakfast before returning to the airport. No shuttle was worth hanging around there killing time or longer than needed. Seriously, go elsewhere. Whatever cost difference is worth it.
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