Recensioni su Courtyard Phoenix North

I liked that I was able to get a room with handicap bars in the bathroom and the door was wide to accommodate my mom's rollator at no extra cost. I loved the individual conversation pits with TV! Great place to meet/chat with visiting friends. The outdoor conversation pits were fantastic, too! I wish the weather had been cooler in the evening to use the rock fire pit (maybe next time). I was very disappointed that the continental breakfast was not available and no mention that is was unavailable due to renovation going on. This was one of the primary reasons I chose this hotel. It would have been thoughtful to offer discount prices at there limited breakfast food selections at their bistro for this inconvenience or comp a few basic breakfast items, i.e., coffee, tea, toast, bagel, and/or a piece of fruit. Hotel description stated a hot tub but there was none. The pool was nice but just 3-4' deep. Sadly, none of the other entrances to the hotel had ADA door capabilities; only the main entrance. I had to help multiple elderly guests by holding the door open. Courtesy drinking cups and plastic utensils were not stocked very well in the lobby area. Lastly, the patio furniture on the room landing were nice but the groundskeeper should check that they aren't wobbly or teeter; mine were. This is unsafe to have unstable patio furniture for a room for handicapped guests.