Hotel in zona District at Biltmore, Phoenix

非常愉悦的一次入住體驗，也是美國之行感覺最好的酒店，雖然不是檔次最高，性價比可謂最高。酒店的細節做的很好，比起波士頓入住的希爾頓真是天壤之別。美式早餐非常棒👍🏻

Le strutture sono leggermente vecchie, la pulizia della camera è generalmente pulita, il cibo è più conveniente, ci sono due persone che possono scegliere, e un negozio di regali.

L'ho usato durante il mio viaggio d'affari e sono riuscito a passare il giorno perfetto in viaggio d'affari. Grazie per il vostro grande servizio quando rimarrò. Lo userò di nuovo la prossima volta.

Siamo stati benissimo lì, vicino a vari ristoranti e stadi. Il personale è molto cordiale e l'ambiente è buono, cioè durante il periodo epidemico, la colazione non è disponibile dal lunedì al venerdì, ma la cena può essere modificata e la colazione è disponibile solo nei fine settimana.

Nice new clean hotel, comfy bed. Short walk to cafes restaurants. Staff were great. I’d stay here again!

Ho chiamato prima di me per vedere se ci fossero ulteriori tasse, mi è stato informato dal destinatario per telefono che sarebbe stato un tasso di 150 alloggi, e quando sono arrivato, il destinatario mi ha informato che sarebbe stato un tasso incidentale di 950 dollari.

Update: Pretty sure I got a sinus infection from my room. (See review and photos) Not the worst Hotel I've ever stayed in, but the worst Hilton experience so far. The only redeeming feature of this hotel is it's proximity. 1. Proximity to the job site I worked out of 2. Proximity to the Airport 3. Proximity away from crime When I arrived, the atrium was nice and the pool area is actually really nice. When I opened the door to the room, the musty smell hit almost immediately. Thankfully because it's PHX, I was able to open the window and run the fan to get some fresh air into the room. Only after 3 afternoons of doing this same practice did it finally start smelling less musty by Wednesday night. I inspected the HVAC intake and noticed that the filters appeared to have an installed date. I think it says 1-26-2022 (or 1-24-2022) either way I'm no HVAC expert, but I believe even the best filters need to be changed more than that... only 1 out of the 4 toiletries had anything in it or the only one actually working. (see photos) Since I work all day, I didn't feel like making it a big thing at the front desk. Should I have? I guess I could have, but for Hilton Honors users, we have a handy app that lets you use your phone as a key among other features. one of them is to communicate with the hotel. I decided to try it out and sent a message on Tuesday. No response. On my last evening, I sent one other message. (see photos) I'm a fairly forgiving guy, but considering this is one of the only supposed ”4-star” hotels in the vicinity, I was hoping for a little more. They don't service the room but once every 5 days (unless you ask for it, but again; Why have a communication feature if you don't monitor it?) if I come back to Phoenix, This will NOT be my first choice. I'm going to say right now, I'll probably look in nearby Tempe or some other suburb and risk the 20-30min. commute than stay here again.