Hotel in zona St. Maarten Museum, Philipsburg

Een nieuw appartement met mooi uitzicht over het meer en op afstand de cruiseschepen. Vriendelijk en behulpzaam personeel. Alles zien er keurig en goed verzorgd uit. Je moet wel 3 trappen op om op de verdieping te komen. We kregen hulp van het personeel met onze koffers.

Il servizio di ricezione è buono e soddisfa le esigenze dell'ospite di usare la macchina.

I stayed with friends at this resort for a few days during my visit to St. Maarten. The resort is beach front however, it felt man made. The sand was very much like quick sand if you stood in one spot too long. There was also a pool which was very nice and there often activities in the pool area. The rooms were nicely furnished but after speaking with others staying on site there were many rooms that had an issue with odor. My friends room had a strong odor and it took several complaints before someone actually came and addressed the issue. The staff that responded explained there was a ventilation issue causing the odor issue but to me it smelled like mildew. Despite the delay in a response to the smell complaint the staff members were always pleasant. Also, please note that if you chose this resort you should expect to be approached about attending a time share presentation. If you agree to attend beware of - Diane. She claimed to be a trainer in the time share presentation department - avoid her! She asked inappropriate questions throughout her so called presentation. Every time she asked where I had traveled in past and I told her she seemed jealous. She never actually showed me the property she wanted to buy into but was offended and interrogated me about why I didn't agree to purchase. She said “it’s Hilton”. When I told her again I wasn’t interested and explained that Hilton resorts outside the US don’t all live up to the Hilton name she became angry. I couldn’t believe she was a trainer because she was very unprofessional. She also insisted on signing me up for a Hilton AmEX card which I thought was so inappropriate. At one point I thought she might be intoxicated because she spoke in run on sentences and much of what she said was rambling and incoherent. Had I wanted to purchase, I definitely would NOT have done so with deranged Diane.

Il cibo era eccellente, ci piaceva il colazione, una super omeletta ben fatto e deliziosa, il bar aveva molte scelte. Andammo la seconda settimana di ottobre e la spiaggia non era così pulita, ci erano molti mari**** sul bordo.

Sono rimasto solo per una notte. Tuttavia, ho ricevuto un servizio clienti fantastico. Mi è stato permesso di pranzo prima del mio controllo ufficiale in tempo, alle 3:00. La giovane donna nella zona bagagli era professionale. Dopo aver controllato e ricevuto la mia bottiglia di acqua e champagne, mi è stato detto dove andare, ma mi sono confusa. Tuttavia, ho chiesto dove si trovava il buffet e dove era stato scortato al ristorante di buffet da un gentiluomo dalla spiaggia dove si trovavano le tue tovaglie. Quando sono arrivato al buffet, un giovane mi ha accolto con un bel sorriso e mi ha offerto qualcosa da bere, mi ha detto che il ristorante era chiuso e che presto si aprirà. Gli chiedo di fargli qualche domanda, perché riguarda Wi-Fi e mi ha potuto dire. Il mio unico problema era che non potevo accedere a Wi-Fi finché non avevi un numero di camera. Il servizio di Wi-Fi dovrebbe essere disponibile prima di essere assegnato a una stanza. I lavoratori del Buffett erano fantastici soprattutto un giovane con le bradi che lavorava la mattina e la sera di turno della 8/7/23.