Hawthorn Suites by Wyndham Pflugerville

Excellent staff, Breakfast is not very appealing. The sofa in our room needs replacement looks dirty and stained.

I was extremely disappointed in my 2 night stay. The first morning i was taking a friend to hospital. We got down at 6.15am for breakfast. No coffee. No decaf. No eggs. No one available fixing more. No one at reception. When I returned at 2.30 pm and complained i was told no one else had complained about this. However, I met another guest who had repeatedly lodged complaints. This happens consistently in the early mornings as large groups of workers line up before breakfast to fill their thermoses. I definitely dislike being lied to by staff. This sends a clear message that guest concerns are not taken seriously. In addition, your website states there is daily linen service. A small posted sign in the restroom states this happens every 3 days. More false advertising. The same large group of workers were also extremely loud and drinking and having a tailgate party in the parking lot creating an unsafe environment for single female guests. One of the above would have caused a less than satisfactory stay. All taken together makes me loathe to stay at another Hawthorn Suite...certainly not this one in Pflugerville.

This by far was the best hotel I’ve stayed at ever. Amazing staff, rooms was immaculate. Anytime I am in Austin area this will be the place I stay at going forward. Thank you all for making our Christmas trip amazing!!!

Booked double bed showed up to only one…property and ******* failed to take accountability

having a great time at "Hawthorn Extended Stay" everything was good and i didn't encounter any problems. the young lady that assisted me was on point and handled everything so perfectly so i can't complain it was a good time had by all in all areas

Stay was good especially for the price.