Bowburn Hall Hotel

We were overwhelmed by the friendly staffs and the rooms are decent, clear and modern. Shower is strong and hot, the surrounding area is very quiet and peaceful. I am happy to have chosen the Bowburn Hall Hotel.

We had a fabulous night here in March it was an abba night and the singer was amazing! The food came out piping hot and it tasted lovely we really enjoyed it! The staff were all so friendly and couldn’t do enough for us It’s a good night out and I highly recommend it! 5star!!!

The hotel itself, room and staff serving customers deserves a decent review however the restaurant on site was a massive disappointment. Just Wow! What a let down its no wonder there's around 6 tables taken up. Whilst they celebrate their chef having 20 years service this may be their downfall. The first dish ordered was the steak, with peppercorn sauce I tasted the steak alone and based on what I could see a tub of pepper had been put upon it before cooking and being that I was potentially being melodramatic I asked my husband to taste it. Safe to say it was appauling the staff however were wonderful in their approach offering me the same dish without seasoning - we all like seasoning just at a reasonable level. I declined and ordered a different dish I managed less than half of this in that it arrived in less than 10 minutes I was already dubious of its freshness and the pastry was drier than a stale loaf a running theme here to say the burger bun was abandoned by my partner. I can only assume the 'fresh' produce here is frozen and warmed in a microwave before service. When asked if we were finished we had to say yes, despite plates being practically full was everything OK. Yes ok. Just ok can I feed back to the chef the waiter replied, I explained I didn't want to criticise the chef again when I had already sent back a dish and that in itself is not a regular occurance for me. The fact I am writing this review is evidence enough. My sympathy dropped when ordering drinks and you can see straight into the kitchen the chef sat with his feet up cooking what exactly I wonder? It's such a shame because with a good chef the restaurant would be full of guests but as it stands that will never happen, we didn't even bother with desserts.

Beautiful food friendly staff, can't wait to go back & soon ! We got married at this hotel in 2019 which was recommended by close friends who had previously attended a Wedding there the year before, we were so happy as we had the perfect day to remember , excellent Value for money and always a warm welcome when we visit this hotel . X

We stayed at the hotel for two nights following a family celebratory lunch, from the outset we were impressed with all aspects of it. The staff were friendly, polite and well trained,all the meals we had were very enjoyable the food was of an excellent quality and the service was very good. On the whole we really enjoyed our short break at the hotel. A couple of small grumbles, as a traditionalist I think Prosecco should be serve in flutes not coupe glasses which I was told was the new standard for the hotel. The TV reception was intermittent in the room. From a guest security perspective I am not sure offering unfettered access to the accommodation area to all the attendees of the Wedding Showcase is correct.

Stayed overnight, room top floor really not suitable if you have a mobility problem, table booked for 7pm went to bar area to have a drink beforehand, no seats so we asked where to go a member of staff showed us where to go. We sat down when another staff member said we had to move couldn’t sit there ? We explained we had been shown these seats to sit on . Anyway we ordered two Irish coffees. They took an age to come and then they were just tepid certainly not a nice hot Irish coffee , we alerted a waiter who said sorry I’ll get another well that didn’t happen. Food came and was. Lovely. An altercation broke out where the manager was called ,whom in my opinion made matters worse during which she used bad language within her altercation with guests think she was Lisa. . Our twin room was small but adequate spotlessly clean and the comfiest of beds a good nights sleep was had . Would I recommend. All I will say it was ok for a night , will I return I very much doubt it I’ll stick to either Ramside or Redworth hall . At check out we did mention our complaints to reception he was very apologetic . Sorry Bowburn Hall .

Had sunday lunch here and must write a review how fantastic the food was came out quickly and very hot and tasty and the staff were first class nothing was too much even tho they were rushed off there feet cause the place was busy the staff are a credit to the hotel especially the lady who got a ramp so we could get our mother in law in the hotel in her wheelchair i didnt manage to get her name but she was fantastic

Fabulous stay, gem of a place , warm comfy room if a little dated , excellent food , average prices ... staff were very friendly and helpful . Loved the conservatory area to sit with drinks . The shower was very powerful , large fluffy towels ...