Hotel che accettano animali domestici a Managua

L'hotel è situato all'angolo di una strada laterale, quindi è necessario camminare un po' per raggiungere i ristoranti vicini e circa 15 minuti al centro commerciale. La stanza era spaziosa, ma questo è l'unico vantaggio. Quando sono arrivato non c'erano asciugamani, indicando una mancanza di attenzione da parte della custodia, c'è quasi nessuna acqua calda e si fa caldo se premete il tubo per 10 minuti. La doccia è letteralmente un tubo che premete per lavare. Il peggio è che ci sono anatre da fuoco che si scontrano intorno che è pericoloso dal momento che questi anatre sting. Questo hotel è troppo poca qualità per la quantità che si preleva. Sei molto meglio di rimanere in qualsiasi altro posto a Managua. Non mi consiglio affatto.

I booked one night (5/10/24) only through the Best Western Hotels & Resorts website, I signed up for the Best Western Rewards program and as a Blue Member the rate code used was ”Rewards Member Book Early And Save” I paid $ 142.16 (taxes included). I visited Managua for a few days. I planned accommodations at a different hotel except for the last night. My AA flight was scheduled to depart at 6:25 a.m. I didn't feel safe taking a cab from the other hotel in the early hours of the morning to the airport since I was traveling by myself, for this reason I booked the last night at Best Western Las Mercedes; this hotel is located across from the airport. I went to bed early. I was assigned room #48, the first room to the right outside the lobby area. Sometime before 11:00 p.m. I was awakened by the sound of water drops. The beds do not have a headboard, there are light switches located on the wall behind the pillows. I turned the light on and noticed water dripping from the ceiling onto the nightstand close to me. I got dressed and went to the lobby. Marcos the attendant who had assisted me during check-in was still at the front desk, there were other employees there as well. I told him what was going on. I stood there waiting for someone to go to my room and look at the leak in the ceiling but that didn't happen. I stood outside my room for a few minutes waiting for help. An employee walked by me, went down the hall and opened a room's door, close the door and came to me and said, ”I will help you with your suitcase.” I grabbed my things and followed him to room #54. I asked him for the name of the Manager On Duty, and he said, ”Dixon” I asked for a last name, he said he didn't know it. The A/C temperature was set at 17 degrees Celsius in Room #58; the previous room's A/C was set at 23 and it was blowing cold to the point I dialed the temperature to 25 degrees. The A/C in Room #54 was not blowing that cold at 17 degrees. I went back outside and asked to speak to the manager, Dixon Valverde. I explained the events of the night and told him I wanted a discount towards my bill for the inconvenience I was going through, he first said in Spanish, ”I apologize the room is not up to your standards, but we cannot control mother nature.” referring to room #48. I listened to him and could not comprehend, what does rain (mother nature) have anything to do with a leaky roof? He then said in Spanish, ”We cannot give you a discount because you used a platform to make your reservation, you didn't book through us.” I replied, ”I booked my room through the Best Western webpage, are you saying I was supposed to call your hotel here in Nicaragua to make my reservation? Who does that? I have never in all my years traveling contacted by phone every hotel I planned to stay at.” Regarding the A/C in Room #58 he said he could send someone to look at the unit, I said,” The ceiling leak woke me up, it will probably take me a couple of hours to fall back asleep again, I have

I wish I could rate this hotel 0 star in fact. That wouldn’t be right to some of the employees there. This hotel has been a disaster since my family came here for vacation & to visit family. They have completely ignored our request to clean the room on multiple occasions. Even when I informed them I found a cockroach in the bathroom tub. The AC feels like it’s not functioning properly. Even when we called the maintenance worker, the room doesn’t feel cool. We had 2 rooms 503 & 514. All this happened within the first 3 days of our family vacation & still had 3 more days to go. The lights & the water seem to turn off randomly at times during our stay. It happened when I was taking a shower & another when my mom was using the bathroom. They had another moment when the lights went off again. Also when taking a shower the hot & cold water seem to come out randomly if both knobs were turned on it keep a combination of the temperatures. It took good amount of calling the front desk to make sure things would even work a regular standard hotel experience, let alone a the Hilton name.The one saving grace is not the front desk it surely isn’t, it’s the workers, the cleaning staff, the maintenance staff. They were friendlier & more attentive to our concerns. I will NOT be coming back to this hotel ever again. STAY AWAY !!!!! Did not BRING ANY VALUE TO MY FAMILY VACATION.

Very nice little hotel in a safe quiet area. Comfortable and clean. Lovely outdoor seating area with breeze. Great value. Very nice breakfast with excellent coffee. Friendly and helpful staff. Manager speaks English. Down side is no restaurant c at the hotel except for breakfast and due to the high security in the area streets are closed so you need a taxi to get to hotels only 5 mins away, but the hotel will call a good taxi for you.

The facilities are nice BUT they are lacking good service, It’s just just not there. Let me tell you from the beginning this place is NOT LGBTQ friendly, I spent a night here with my partner and the staff was very rude and kept looking at us in a very judgmental way, nobody gave us that welcoming feeling you expect from a place where you visit for the first time specially if you’re paying for the service and expect great things. From the beginning there were many issues. As a 5-star Hotels Forbes Trainer I can tell you they need to fix many things 1. The front desk staff is NOT KNOWLEDGEABLE about packages and what’s included in the price I booked my reservation online and never received any confirmations nor any details via email, I had to call the hotel and ask for them to process the reservation. Again the front desk lady knew nothing about it and had me call Marjorie? For more details. 2. They did not give me any details about breakfast when checking in and we missed it. The front desk Lady was rude and dismissive she did not provide any details about the services and where to find stuff around the hotel. 3. They did not give us the welcome cocktail 4. I asked for a different wine than the one included in the package and even though they couldn’t change it for free, they still did not offer me another option even as an extra cost, which I would’ve pay for if offered 5. During dinner, the server was so worried about 2 men enjoying their romantic package that she messed up my order and brought the wrong plate (never apologized for it) 6. The servers at Azul are rude and just not welcoming. Customer Service it’s just not present, it’s just plain rude and horrible service. In the end they have the facilities and they’re nice but they’re lacking great staff and great service. NOT recommended at all specially if you’re local, if I ever come back it might be just because of the American set up they have in most of the facilities but not because I was happy during my stay.

La camera è stata molto ampia e con aria condizionata, la colazione è servita a partire dalle 4:00, perché è un hotel aereo. Probabilmente a 25 minuti a piedi dall'aeroporto, quindi abbiamo dovuto pagare un taxi per lasciarci lì (o è 6$ per il pick-up), perché è un hotel aeroportuale che ci aspettavamo di essere più camminabile.

Ottima qualità, prezzo. Nelle vicinanze dell'aeroporto buona attenzione

房間還不錯，就是時常斷網，距離長途車站不算太遠