Hotel in zona Mechanics Institute, Perth

Not my first time in a doubletree Hilton but this one was rather disappointing. We arrived at the hotel at around 7pm, check in was a breeze, except that there is no porter to assist. We have many pieces of luggage but thankfully the receptionist. Jessica, helped us with the luggage before my husband was back from parking. Parking is a slight walk away and it is not very convenient. Please give the breakfast a miss. Our room came with breakfast but the breakfast was so bad! Everything was hard and cold, there wasn’t even coffee like cap or flat white available. When we asked the waiter for it, we were not informed, but the coffee charges were billed to our room charge.  Frankly, I like the room layout but the housekeeping has some room of improvement to go. Though we turned on the ‘please clean the room’ button before leaving for the day, the room wasn’t cleaned until we called when we were back. We were told that room is only cleaned upon request! (But we did request for the whole day). The receptionist who answered the call offered to change the towel only but I insisted my room to be cleaned. When the housekeeping team arrived, he only changed the towel (and forgot the main bath towel) and no vacuuming was done at all. Conditioner was off as someone may have added water to the bottle but the housekeeping team did not check and refill properly too. (307) Location is convenient, near to many nice eateries but right opposite some adult shop.

Il personale è entusiasta e amichevole, che è l'hotel economico più economico nella zona commerciale centrale.La distanza a piedi può essere raggiunta in tutti i ristoranti.L'unico aspetto negativo è che l'hotel non ha un parcheggio e non può parcheggiare sul lato della strada, anche se la sicurezza è difficile da garantire durante il giorno, ed è costosa.

Prenotato l'ultimo minuto a causa della mia cancellazione del volo. Hanno una rigenerazione durante il mio soggiorno un po' scomoda. Colazione non inclusa, paga in più. Ho avuto la partenza quando ho fatto check-in, prendo molto tempo per risolvere, aspetta quasi un'ora. La posizione al cuore della CBD, passeggiata di notte per vedere la luce di Natale, e le strutture standard, nessun servizio di lavanderia al momento, per la rigenerazione, chiese al ricevitore e mi ha inviato al servizio di lavanderia vicino.

Special occasion for our wedding anniversary and well looked after by the Hilton Parmelia staff, and it’s always nice to see long time staff and the meet new. While diamond HH, we were upgraded to a beautiful Kings parlor room for the weekend, had an amazing breakfast in our room, and we always find the executive lounge enjoyable as a relaxing place to go and the food offered is often varied. We enjoy the Samuels restaurant and bar food menu, but I do miss the Caesar salad from the pre covid days. It used to be the best. We have stayed at other Perth hotels, including the DT but the Parmelia still comes out tops for us. Thank you for making the weekend so special.

Non credo che questo hotel sia nella parte migliore della città, ma è piuttosto centrale e facile da camminare per alcune delle attrazioni della CBD e circa 10 minuti a piedi dalla stazione. Ho fatto un check-in molto tardi la sera dopo un lungo volo dal Regno Unito. Ho prenotato una piccola stanza regina e era piccola. C'era solo una tavola a letto su un lato del letto, nessuna giacca, ma due ganci con pendenti. C'era un caldaio, un serbatoio e un frigo. Il sito web dell'hotel menzionava anche una lavatrice e un asciugacapelli per gli ospiti. Ciò che non mi hanno detto prima di arrivare è che ci sono lavori di costruzione in corso all'hotel, che iniziavano alle 8:00. Non è stato bello quando mi battevo con la differenza di tempo tra Regno Unito e Australia. Era piuttosto rumoroso. Il letto era molto comodo, perché c'era un topo di materassi con padella. Ci era anche un condotto d'aria nella stanza che poteva essere usato per riscaldare o raffreddare la stanza. Anche se c’era uno specchio sopra il bagno, non c’era uno specchio nella stanza con una luce decente per farsi riempire, eccetera, c’era uno specchio lungo, ma non molto ben illuminato, vicino alla porta. La camera da bagno era pulita, con due grandi asciugamani bianchi, con l’acqua dal doccia era calda e una pressione decente, e si era scaricata un po’ sotto la porta, ma non troppo per diventare un problema. Una delle questioni con la stanza era il controllo del rumore - ho sentito chiaramente i miei vicini alzare e abbassare l’orco, così si è certamente scappato il rumore intorno alle grandi finestre; mi sono svegliato anche durante la notte da uno dei vicini che russava forte. E svegliato poche volte ogni notte da persone che tornano tardi nelle loro stanze. Non c'è un ristorante per colazione all'hotel, ma ci sono molti caffè localmente. Ho scelto questo hotel perché era prezzi competitivi, ma non l'avrei scelto altrimenti

I really don’t like writing bad reviews but this place just doesn’t deserve a great rating. The location is good and the rooms a big. I did get an upgrade to a suite, but everything is very dated. On my window, they had masking tape which I suspect was to avoid wind whistling through. That’s not a really great look though. Check in was a disaster. Admittedly it was Friday evening and there was a lot of people arriving for the weekend, but clearly they weren’t planning their staff needs properly and it was ridiculous. Not only that, but their EFTPOS machine was not working so you had to fill-in a paper sheet. I get technology goes down, but honestly that was just bad. To be fair I was not feeling well when I arrived, so the whole thing just seemed a lot worse than it probably was and the staff were actually quite nice, despite the fact that they were clueless. I had sent a message to the hotel prior to arriving with a couple of specific requests, which they did the absolute opposite of which just made me laugh. They weren’t a big deal, but it’s the little things that count, especially when you’re a diamond member of their loyalty program. I think the place just needs a freshen up and the staff need to get plugged in. I wasn’t actually going to even write a review, but what pushed me over the edge was when I turned on the shower and watched a whole pile of hair swirling around in the bottom of the shower stall.

Lots of the reviews here, I believe, are reviewing Mercure on Hay (the newer, more upmarket hotel and possibly better of the two although I haven’t seen it), whereas lots of reviews in Mercure Perth on Hay are referring to Mercure on Irwin. I’ve compared the photos and the hotel details and official photos are definitely that way round. SO… this one, Mercure Perth (which is on Irwin St) is the bad one. It’s awful. It’s tired, badly fitted out, dingy and I hope never to stay here again. My room was down a corridor of *****ed (and stained) carpet that made me feel nauseous to look at. The room was ok, the bed comfortable, but more stained carpet, and lots of things didn’t work. Several light bulbs were broken, lots of curtain hooks missing, the room safe didn’t work, the bath had a rusty patch in it. The aircon was too cold for me and I followed the instructions to turn up the temperature but it didn’t warm up. Two phone calls and three hours later, someone attended my room, told me the air con wasn’t adjustable as it’s one temperature for the whole building so the instructions were incorrect. He turned it off (supposedly) and I then spent my stay with no aircon although the room was still cold and not stuffy and the control panel didn’t say ‘off’ so I think the whole thing was just BS and they couldn’t be bothered to deal with it or give me another room. Staff care factor of the attendant was zero, and of the front desk staff, close to zero. I got woken up in the early hours of the morning several times by skip bins being moved around in the laneway outside (very loud chains being dropped in the skip bins and noise reverberation). The next night the fridge started making such a loud noise in the middle of the night that I had to turn it off and use the spare towels to absorb the water as it defrosted. I’m just curious why Mercure keep this one running. Perhaps it’s set at a different price range but it’s not doing their brand any favours with two Mercure hotels so close together, especially with all the reviews mixed up.

Went for NYE lunch with family visiting from overseas and the service, food and atmosphere were exceptional. Best Sunday roast (mum said better than any roast she’s had in the UK), beef and Guinness pies, fish and chips and chicken parmi we’ve had in Australia. The service was outstanding - we got there early and mum was struggling to walk so they seated us immediately in a very comfy spot in their outdoor area. We’ll be back for sure!

Grande posizione, buffet breakfast era adeguato, personale amichevole, (pode essere sottoscritto, perché nessuno è venuto a controllare la nostra TV remota che non lavorava, adeguato ma pulito, la nostra camera non aveva lampade da tavola, Quindi uno di noi doveva uscire dal letto per smantellare il cambio di luce dal muro

Probabilmente il miglior hotel in una grande città australiana. Camere incredibili e vista, la miglior piscina all'aperto. Uno spazio di piscina con ristoranti e negozi di classe mondiale proprio fuori dalla CBD