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"Staff were friendly and helpful. Special thanks to Aggi and Rudi and the lady from GoldenBird Taxis who arranged a car and driver for us for a trip to Lake Toba. Thanks to them we had a safe and wonderful trip to the lake and back to Medan. The breakfast at the hotel is really five star. So much variety. Staff at the restaurant are also wonderful. It is a pity quite a few people smoke cigarettes in the outdoor area."

"The Deluxe twin bed room that I got was not the same as the pictures on Trip.com. The pillow cover and the towels looked like they have been used for many years. The room is definitely not typical for 4-star hotel. The included breakfast was good. I just wished that the photos are of actual room so I could have made an informed decision."

"Il problema principale è la mancanza di spazio di lavoro nella stanza, e c'è una tavola normale solo nella stanza dove non c'è finestra, ma puzza terribile perché non c'è luce solare (vaporità e umidità fanno il loro lavoro). Pertanto, non rimarrete in una stanza senza finestra. L'hotel è decente, il personale è molto responsabile, si sforzano di aiutare in qualsiasi situazione. Il ristorante è un'ottima struttura a prezzi normali."

"Best hotel ever. New hotel , very clean. Friendly staff especially front desk. Great location - walking distance to biggest mall at medan"

"First time staying at this hotel. Great counter service, staff was able to converse in English. Room was clean and toiletries were refilled every day. No complaints at all. Super close to the main train station which connects directly to the airport. Breakfast starts at 0630 to 1000. Every day's menu is different. One slight downside is that the dishes are labelled in Bahasa Indonesian, so you might need some help if you really want to know what the dishes are served. At 0700, the buffet starts the live omelette station and noodle station. Housekeeping is done every day. Linens are clean, no smell, towels are also very clean. Good job to the hotel. Would recommend all types of travellers to stay."

"L'hotel più recente della città di Medan. Bella facciata e lobby con una piccola palestra e piscina al livello 2. Abbiamo avuto un sonno tranquillo al livello 6. Non ho sentito musica alta dal 16° piano di bar/disco. L'unico suono che abbiamo sentito è il treno occasionale che passa sulle tracce che è stato bello guardare. La bevanda di benvenuto è stata apprezzata all'arrivo. La diffusione del buffet del colazione era bella e vasta. E 'veramente a piedi di distanza dal Delipark Mall. Sarà di nuovo. La nostra camera deluxe King era a posto, ma ci sembrava strano quando c'era un avviso per informarci di non spruzzare carta da bagno nella toilette, quindi doveva usare il bidet."

"Everything was perfectly fine! I was just a bit shocked that the local beer bintang cost 12€. Even without the service fee of 2€. 10€ is far to much. But the staff was very friendly and helpful with everything."