Penrith

Great value for money. The staff was friendly. The room was clean and had plenty of space. We had the premier plus room so we also had a separate coffee machine and the ability to get free refills for the capsules. The English breakfast was good as well. The hotel is located very close to the city center and the train station.

Great service from the staff, especially Callum who was working throughout our stay, making sure we had everything and having a natter each day, which made us feel very welcome. Was here for work, great location and the hotel was very clean.

Come in quite often for dinner and breakfast, they have a friendly atmosphere and great service. The breakfast is always served to a high standard, Erika is always chatty and happy to help. Lee and kat are also great at cooking and keeping the buffet fresh. A special shout out to Callum and Phoebe the best of all time!

Just to mention that I am always happy with my stay when travelling for work. On this occasion 25/03/25, I stayed before an interview. Callum and Phoebe made a kind gesture to lift my spirits due to nerves. I am so grateful….it really helped calm me. Had the interview but regardless of the outcome I was blown away with their reaction. Il always remember. Thank you :-)

Excellent hotel friendly staff, love this hotel central for nice meal out always clean and well priced , only gripe was cleaner trying to get in room before check out time ,have stayed 4 times and never happened before so hopefully just a one off

Very nice and clean hotel. Staff were nice and accommodating. We were saddened that the kitchen was closed on occasions due to staff absences. The gangways were clean and tidy. The room was as expected, very clean and everything available that was expected to be there. The beds were comfy with nice douvets and pillows. We had a restful sleep until we were disturbed. At night, we were woken by Betty from reception, she climbed out of the air-con vent and kept breathing heavily, this scared our children. We told our children this was normal, we ignores her but she crawled out of the vent and made dirty prints on the walls and was very noisy. Other than Betty disturbing us at night, it was a great stay with a good breakfast to start the day.