Hotel Servigroup Papa Luna

Totalmente recomendable.

A superb hotel. Lovely staff (nothing is an issue), very clean, lovely buffet, superb location. Direct access to the beach with its own private sun loungers and parasols. All in all we would highly recommend this hotel and the area, so much so we are going to book for summer 2024

Amazing Staff Sam was very informative and helpful Very friendly family oriented hotel The dinner buffet was clean organized and huge variety of food Comfortable quiet rooms Location across the road from the beach I would definitely stay here again

Stayed in the superior seaview room, overlooking the beach, pool and castle. Amazing views from the wrap around terrace, worth the extra cost. The room had everything we needed. The communal areas were immaculately clean, brightly decorated and a pleasure to use. The staff, especially in the restaurant worked tirelessly to bring you a wonderful mealtime experience. The food was varied and very plentiful. Something for everyone in the buffetstyle dining area. The bar prices were very reasonable, especially for a beach front 4* hotel. 7€ for a cocktail, with live music every night. I would definitely like to visit again, as there was more of the area I would like to have seen. 4 days was not long enough.

Have stayed in 3 other Servigroup Hotels, all with good service but it has to be said the reception staff at this Servigroup hotel were brilliant. Special mention to Lys, ‘Jesus & Sara. Friendly, knowledgeable, extremely helpful with all their duties carried out in a professional manner. Stayed in the Superior room 5506 with a beautiful view of the sea and the famous castle. Bed very comfortable, walk in shower, hairdryer & toiletries supplied. No kettle in the room. WIFI strong. Cleaning of room done very well. Huge selection at breakfast & dinner. If you don’t want to eat dinner you can swap to lunch instead. Staff all round from dining hall, cleaners and especially reception all friendly and courteous. Walk to Castle around 20 mins. Plenty of restaurants, cafes around the whole area. If flying from Gatwick, fly to Valencia. Out of the airport follow signs to subway Metro trains. Take train to Xativa, €1.75 per person. From Xativa get off train and head for the mainline station Estacio del Nord. From here take train to Benicarlo-*****cola. Tickets cast €9.85 per person on the Renfe website or through Trainline where there is a small charge as well. Journey takes about 1 hr 55min. No refreshments on the train, make sure to buy water or snacks before boarding. Come out of the station, take taxi to hotel, journey about 15/20 minutes, cost €15. If flying from London Stanstead, you would need to take flight to Castillon then take the train to *****carlo. Lovely place to visit and highly recommend this hotel. We had a good holiday. Many thanks.

We had a great time at the papa Luna hotel. The rooms are lovely, buffet is good, but we had such a positive experience especially because of the equipo de animación, Iván, Noelia, well the whole team, made it a really special holiday for our family, they're amazing with the kids and we had a blast, thanks to all of you!

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Great hotel, easy parking, staff excellent, great food

Amazing location, food excellent overall excellent value for money