Premier Inn Bridgend (M4, J35)

recently stayed at the Premier Inn Bridgend M4, J35, and had a fantastic experience. The location is ideal — just off the motorway, making it really convenient for travel, but still quiet enough for a peaceful night’s sleep. The room was spotlessly clean, well maintained, and exactly what you’d expect from a Premier Inn — comfortable bed, powerful shower, and everything you need for a short or extended stay. What really stood out to me was the service. The staff were friendly, welcoming, and always happy to help with anything I needed — from check-in to local recommendations. Overall, I’d highly recommend this Premier Inn if you’re visiting the area or just passing through. Great value, great service, and a very comfortable stay.

The premier Inn Hotel was lovely room , cleanliness and staff in the hotel excellent. when you pay for unlimited breakfast for 2 nights this is what your expected. we paid for unlimited breakfast Not a mean welcome from the lady showing us to our table. Telling my son he could only have 1 pancake he will waste the food as there is not enough to go around. To listen to the lady walk away from other tables when they asked had she put the mushrooms on the plate. she walked away in ear sight of us and said to herself out loud " they will have enough food on there plates to miss mushrooms, what more do they want. The lady was moaning about the coffee machine breaking trying to accuse people putting milk in the dispenser. The lady told us 40minutes wait all 3 chiefs are off so the bar manager is cooking. Does he even have food/hygiene certificate to cook meals. If there is a large party at the hotel why does the restaurant not accommodate this in staffing and not rushing around moaning because people are coming in. maybe don't take bookings for outsiders to eat close to public. The evening meal was burnt chicken with dry deep fried chips supposed to have been smothered chicken. The breakfast was awful and to have to pay for limited food was not acceptable, when there was no food out. I feel the experience could have been better I feel the restaurant needs looking at and staffing. To be treated like this is not welcoming at all we visited last year and thought we would come back give it another a try. I will not be returning.

A lovely hotel i enjoyed my stay , all the staff there are very friendly and accommodating to anything needed 😊 House keeping done an amazing job with keeping the room clean no complaints i will definitely be coming back to visit in the future.