The Elgin Mount Pandim - Heritage Resort & Spa

We had a very pleasant stay. Location, view and ambience was superb. Staff was cordial. Food was good and restaurant service was excellent. Mr Subhashish was always available and went out of the way to cater to all our requirements. We shall make it a point to visit the property again.

We visited elgin pandim for 3 nights and 4 days and we had an amazing time. Room views are beautiful and food is excellent. Special mention for the morning breakfast team of Alies, Anjali, Aruna, suk hangma and Hemali. The service was too good and the staff made sure we enjoyed our breakfast.

This hotel is very Good for couples and this hotel good service given by the staff on staff name suvasis norkey choden sangita He is very good staff for this hotel he is nice talking to guest and service they give good for me so thankyou soo much suvasis norkey choden sangita

We stayed here for 3 night , the stuff Aruna, Alies, ,Anjili, Himaly, Sukhangma are top stars of the restaurant, super helpful, very kind , , top professional, hard ., working , working fast and with a smile. Thank you P.s it is great service from all.

A lovely period, heritage hotel in Pelling. After a long and 'interesting ' drive on the mountain roads we were great full to arrive at this little peaceful oasis. It's beautifully situated on the steep hill side, close to a number of interesting sites (walking distance) with lovely, well-tended gardens - beautifully manicured and perfect for enjoying afternoon tea. The lounge and bar area evoke the style of the 1930s/40s - perfect for relaxing with a g&t. The dining room though is bright and featureless - a disappointment. It's possible though to eat on the terrace away from the noise of the dining room (why do people want to share their video-calls with everyone?). It's not an intimate dining room - catering for families and groups. The food is fine - good selection and well prepared. But the menu is perhaps too big - trying to be too international. I'm not a fan of buffet food and I guess it's my fault for opting to try it...it was fine but I don't like some dishes being luke-warm nor others stirring through my food. Not all dishes claimed were available either. The bedroom (deluxe) was quite small, but adequate for a 2 night stay. It would benefit from some refurbishment, as could the bathroom. All dated rather than in keeping with period of the hotel. The bed, though very large, was also very hard and uncomfortable. The ensuite bathroom did need modernising. However I forgive these things in a hotel like this - i don't want my hotels to lack character. The staff, of course, were all fabulous and helpful!

This hotel could be a dream but unfortunately it lacks maintainance and is quite dilapidated. Pity, since it has stunning views on the Kanchenjunga and is very close to the monastery. Food is ok