The Ritz-Carlton, Naples

Apesar de estar em obras e reformas, foi tudo muito bem arranjado para o conforto dos hospedes! A comida do Restaurant GRILL estava maravilhosa, alto nível de qualidade, apresentação e atendimento.

Nothing better than Christmas time here at the Ritz-Carlton. A one night stay after work for a little Rest and Relaxation and it was totally needed after a busy day of driving from home to Miami airport and then to Naples airport to see customers The grounds and the lobby were decorated to the max!!! Beautiful colors with matching gold and silver trees and ornaments. Towering Christmas trees that were high, elegant and bright in the main lobby area. Now for the beautiful Gingerbread house that was so beautiful, and yummy and surrounded by at least over 100 Christmas trees in the Grand Ballroom. It was truly a winter wonderland. The bakers of the R-C did an excellent job in creating a masterpiece of a display. High and big and tastefully attractive. Great idea to have it in the main ball room and in its own glory. It use to be in the main lobby of the hotel. Now for our stay. A pleasure to check at the front desk. A smooth, easy transition and we went up to our room, 1255, showered and changed and we headed back downstairs to the Club lounge where we met our favorite hostess where Jane, Patty and Nancy greeted us. Pouring our drinks was Katherine who we had a great conversation with a few cocktails and snacks. The next day for breakfast was Esmeralda who we love. Always there to serve us and great attentive service. We love the club lounge!!! Can't forget our friends at the valet and bellman. Bellmen David, Jeffery and Juan, the best!!! And to Tate who got our car in a timely matter. For dinner we stopped by at the Grill with no reservations. We wanted to take a look and see but they took us in and got seated at a great table. It was truly awesome to get greeted at the door and at the table by the front hostess, then one of the head waiters Alameder, then the house GM Brian, the Sommelier Lamar, and our server Wes and his assistant Dinda. One of favorite piano players, Addie, who is also known as Lady Fingers, was making beautiful music for all while we dined there for the night. Overall, we love this R-C, with great service, awesome friendly staff, beautiful property and a nice and relaxing stay. We will be back!!! Merry Christmas!!! From A. Balshi and M. Soo

Beautiful property with decent food. Front desk ruined any chance of us returning. My daughter asked for a trash can to throw something out and the front desk woman stated “we do not have trash cans out. This is the Ritz Carlton”. I literally laughed. We have stayed at Aman hotels, Como, Auberge, Montage and Four Seasons (and paid far more than we did for the Ritz Naples) and never been spoken to in such a snobby condescending tone. If you are looking for a Florida beach hotel I would avoid the Ritz Naples and consider the FS Palm Beach, Little Palm Island or the Breakers: luxury hotels where you are treated with respect.