Utente ospite
4 settembre 2024
We were provided with smoking room and we are non smokers. We have been requesting repeatedly to change the room from morning to evening but the response was “sir, because you booked and had only these options and we can only give you what we have in hand” and they never changed our room. Not just the room, when we entered the floor, even that was smelling full of smoke. It was not just about a room, it was about requesting them so many times but the requested was rejected because we booked it. Second point, this hotel is no where near the beach and the information while booking the hotel says “beach road” which is misleading.
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