Utente ospite
1 marzo 2024
After reading the reviews on here, we were looking forward to our family holiday at this hotel. We have stayed in lots of all inclusive hotels (including other parts of Turkey) over the years but this had to be the worst one we have stayed in. All inclusive should mean all inclusive instead of asking for more money where they can. We should like to state that we do not normally post complaints, but feel that strongly on this occasion we feel we must - if only to warn others in the way we wish someone had warned us what to expect. The hotel complex is quite a small area, it is kept clean and tidy and there are plenty of sun loungers for everyone around the pools or on the beach. We had 2 rooms booked, a double room and a family room. The family room was very small with bunk beds and a double bed in one room, this is difficult when you have children in their teens who really don’t want to share a room with their parents. The balcony’s are small too with a table and only 2 chairs so set for a couple not 4 people staying in the room. These rooms are the same size as the double room just with the bunk beds added in. You cannot sit out in the balcony as the air conditioning unit is fixed to the wall on the balcony blowing out hot air making it unbearable. The bathroom was of a good size but not great for 4 people sharing it. The hair dryer is in the bathroom, this makes it really hot drying your hair as the air conditioning in the room doesn’t reach the bathroom. I agree with other comments that the food was edible but is very repetitive. They do different themed nights but some of these foods are prepared in the afternoon, resulting in our party of 6 having stomach pains with vomiting, diarrhoea or both. In all the all inclusive hotels we have stayed at, you get a voucher to allow you to eat in the a’ la carte restaurant one night a week, however nothing was given for this hotel, you had to pay €30 per head for the meal, which is very expensive if you are a large party on top of what you have already paid for all inclusive. It got to the point where we really didn’t want to eat in the hotel so we ventured to Konakli town, having to pay for our meals but at a fraction of the amount the hotel was charging for their a’ la carte restaurant. To us, all inclusive holidays in the sun is where children can get an ice cream when they want, not at this hotel, only available on certain days (approx 2 or 3 times a week for a one hour slot or you missed it). We had to pay extra for ice creams at the shop on site. The drinks are served in plastic cups, small cups (less than a 1/4 of a pint) for coke, sprite, fanta etc or larger ones for a beer. We asked for our soft drinks in a larger cup to be refused as the manager said no, this is ridiculous when we have paid all inclusive. I understand plastic cups used around the pool or beach but not in the evening when you are sitting in the main bar (pool bar). The spirits with a post mix were also served in the sma
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