Avenue 18 Resort

First of all - Resort is located in outskirt. you have to face all city traffic of Rishikesh to reach there. Resort services are not up to the mark. No internet in rooms. There was electricity issue at night. And when ppl complaints then resort manager was unapologetic about this. He was blunt that you can leave the resort if you want. I would not recommend this resort with this high price to anyone.

I had a wonderful experience at the avenue 18 resort. The room were clean and very comfortable. The staff was amazing every staff member I encountered, from the check- in to the cleaning staff were delightful and eager to help! Thank you! I highly recommend this hotel for anyone!

Good things first- pool is good, view is good and you can access Ganga river by walking down few steps and enjoy there, kids area where kids can enjoy Bad things- parking was a task as they have limited parking and if that is full you have to park 50mtrs away, I guess hotel have more than 50 rooms so keeping that in mind parking space is very limited Rooms are basic, bathrooms are not good, very low pressure Kitchen staff is not honest I ordered mix veg pakoras for tea time in room and I confirmed before ordering and I was told there will be mix of capsicum, onion, potato, paneer, gobhi, chillies pakoda with each 2 pieces which makes about 12 pieces roughly and when I came there was no paneer pakora, no onion and no capsicum pakoda I called immediately and informed them to take back and replace but staff came to take the delievred item but did not delivered the another batch and Mohit or Himanshu said on phone I have checked and quantity is less than what we delivered to your room And I asked him to come to my room with the proof but he refused and finally after 30 min I step down to the restaurant and that time also he was not accepting that the item delivered with incorrect quantity, Thanks to Mr Aqib who understood and deall with the situation and as a gesture he offered another pakoda with almost double quantity but I refused as it was already almost 8 pm, he is a good manager and he should train the staff with honesty that he has and the customer service skilled he has