Parc Beaumont Hôtel & Spa Pau - MGallery

nice room, good staffs, excellent service, great food

nice stay

Bon endroit et agréable mais le service à la réception n'est pas le meilleur. Service au bar lent pour prendre un verre l'après-midi.

Arrived and were met by very friendly and professional reception staff, The room ( king deluxe suit) very nice, spotlessly clean. We had the 7 course vegetarian option tasting menu which was excellent. Only negative feedback was one of the waitresses was not as professional as the other waiters however our overall experience was very good.

convenient, friendly staff, nice rooms. Restaurants and bars are good and convenient. Location in front of park is nice. Spa is great. The pizzeria next door is delicious. Staff go out of their way to make stay pleasant and comfortable. Front desk staff had great suggestions for restaurants and things to do

We have stayed at this hotel several times. The rooms are always very clean, the service is excellent and the restaurants are very good. Good food, good service. The last time I was there I left my phone charger in the room and when I called to check, they had retrieved it for me and I just received it at home (in Switzerland) without any charge. That is what I call excellent service. Nothing is too much trouble. I highly recommend this hotel. Also, great parking and close to the town and a beautiful park.

Arrived at 1510 hrs, check in is 1500hrs. We were given room 215, as we opened the door, we saw dirty dishes, unmade bed, towels on bathroom floor. Returned to reception, they apologised and gave us room 212. I thought maybe a room upgrade or a complimentary drink at the bar would have been a nice gesture for their mistake. However, we weren't offered anything. Room 212 was clean and well presented with a balcony over looking the park. The superkingsize bed was so comfortable. Lovely toiletries, fluffy towels, robes and slippers. Complimentary sparkling and still water in the mini bar. Nespresso coffee machine in the room and a good selection of teas. We enjoyed the pool, sauna and jacuzzi. Had a couple of drinks at the bar, €32 for 1 gin & tonic and 1 bacardi and coke. Bar service was swift, friendly and professional. We didn't eat at the hotel. We walked through the park to the town, very handy. Check out time is 1200 hrs which is great. I feel that reception staff weren't very friendly, I think there may have been staff training going on.