Hotel in zona Bon Pasteur Maria Consolata, Pau

We arrived here following a long drive from the UK, after arriving at the hotel we were greeted by a sign advising the reception was closed and to head for the reception at the Campanille hotel, we were met by a very friendly lady who checked us in and gave us details about breakfast. We then walked back to the hotel and on entering the rooms we were nearly knocked out by the smell of tobacco smoke like someone had smoked themselves to within an inch of their lives, we then went to the room my daughters were in and this was even worse, so we headed back to reception to state the rooms were uninhabitable and the lady was apologetic and changed our rooms and we then returned to check these out, only to once again find the rooms smelling like a smokers death room so I returned to reception to be told sorry the management is not here so nothing we could do, so for my health after being in hospital after suffering badly with COVID and my family we had no option but to check out and booked into another hotel which had smoke free rooms. This hotel said we cannot stop people smoking in the rooms and could only apologise and if you do complain cannot offer a refund as no manager at the hotel also I asked the reception about fire safety if this is happening and got a shrug of the shoulders very concerning attitude to guest safety. Will be fighting this all the way and will never stay at a premiere classe ever again if this is how guests are treated.

Fantastic hotel. Rooms were really spacious and very comfortable. Complimentary coffee in room and mineral water. Shower was excellent. Bed huge and comfy Staff were very friendly and efficient. Breakfast was good. As an overnight stop i Cant fault it. !

Hotel 5* a Pau, ai piedi dei Pirenei francesi. Molto raffinato, ai margini di uno splendido parco che offre la possibilità di una piacevole passeggiata verso la Città più antica. Reception impeccabile. Avevo chiesto ed ottenuto il posto riservato con carica elettrica, senza alcun problema. Camera ampia, con splendida vista sul parco. Bagno stupendo, con vasca e anche doccia, separati. Due lavandini individuali, ampia scelta di prodotti da bagno. Letto comodissimo e scelta tra cuscini differenti, per forma e sostegno. Climatizzazione discreta e personalizzabile. Un vero Gran Hotel, silenzioso e comodo. Non a buon mercato ma meno di quanto uno potrebbe immaginare. Lo consiglio per tutto l'insieme, anche il Ristorante che commenterò a parte.

The hotel is quite centrally located, within 5 min you are at the boulevard des pyrenees. The rooms are quite small, butte fairly well equipped and maintained. We had a room on Level 4 and had a beautiful view to the pyrenees-mountains (similar to the view from the famous boulevard). The parking space is relatively limited and you should reserve a spot beforehand. But two public parking-garages are within 5 min walking distance. The staff was very friendly and is very supportive. We had a serious issue with our car, and the receptionist coordinated all the required activities. Many thanks for that. All in all a clear recommendation. We will definitely return.

J”ai séjourné 3 nuits, dans un studio double , pour deux donc, et suis très satisfaite. Tout d'abord , bien entendu l'emplacement est l'atout majeur : en plein centre ville , donnant sur une rue piétonne , et ayant tout de même un parking. Autre atout et pas des moindres, l'accueil, le professionnalisme, l'écoute et l'extrême gentillesse de tout le personnel est à souligner (et très arrangeant pour tout). Ma demande de chambre au calme a été écoutée et appliquée. Ensuite justement, j'ai été bluffé par le calme de cet hotel (et je peux être difficile à ce sujet) , il est étonnant , et donc excellente, parfaite insonorisation (d'ailleurs le vendredi soir un grannnnnnd groupe de jeunes musiciens était présent, et je ne les ai pas entendu malgré les avoir vu discuter au salon extérieur ou sur les balcons , lors de mon arrivée tardive le vendredi) . Ensuite, les chambres sont grandes, très bien agencées, on peut y circuler et y respirer, ce qui est très appréciable, avec de nombreux rangements. tout ceci, additionné au mobilier , pourrait faire rougir certains 4 étoiles bien moins terribles à ce sujet. la douche est grande également. Les petits déj sont bons, en chambre ou en salle, et à prix corrects. dailleurs , par rapport aux prestations, j'ai trouvé le prix des studios tout à fait corrects. le parking est payant, mais le prix des chambres étants corrects, cela fait un tout raisonnable. Si vraiment je devais chipoter sur un détail, ce serait la lumière-minuterie qui s'allume et s'éteint tout le temps à l'extérieur devant les chambres, donc toute la nuit aussi; la chambre avait des rideaux occultants, mais on voit par le dessus, le dessous et les cotés, mais la fenêtre étant en face du lit , en se tournant sur le coté , on finit par faire abstraction. je reviendrais dans cet établissement avec grand plaisir. (sur mes photos il manque la partie table et chaises qui se trouvent devant la fenetre, en face du lit ... pour donner une idée de la taille de la chambre)

I stayed at this hotel very briefly for just one night in January 2024. It's on a quiet street, close to restaurants and stores. The train station is maybe a 15-minute walk. Staff was friendly, room was clean, wifi was fine, bed was comfy, bathroom had lots of hot water, a soap bar and a small shampoo bottle. It's in an older building so for example, you have to be careful because of the dormers and the window was very old and worn. Price was fine. I would stay here again. The boulevard overlooking the mountains is just about three blocks away often some beautiful views.

My husband and I very much enjoyed our recent stay at the Hotel Gramont. It reminded both of us of the way hotels in Europe used to be many years ago (in a good way), but with some modern upgrades. The staff was very friendly and helpful. We were upgraded into a huge room (more like an entire apartment) with a nice view of the square. The air conditioning worked great, and the windows and shutters really blocked any street noise. The room itself was clean and comfortable, and had everything we needed. The decor is perhaps a bit kitschy, but to each his own. In addition, the location is great - close to many sights and good restaurants. While there were no parking spaces available in front of the hotel during our study, we were able to easily find public parking within a few minutes walk. We would definitely return if we find ourselves in the area again.

A pochi passi dal centro della città. Admetto che in una zona commerciale, tutto l'accesso alla città, shopping, viaggi è facile. Ci siamo viaggiati con bambini, grandi strutture e piccolo parco. Come una caratteristica eccellente della piscina, molto benvenuto questo caldo estate. Personale molto amichevole e utile